New professional designation for Managing General Agents: Chartered Insurance Underwriting Agents – 1 year on

20/05/2021 | Online - Zoom Conferencing

The MGAA and CII are delighted to host a webinar about the new professional designation for Managing General Agents: Chartered Insurance Underwriting Agents.

The new title is available for both individuals and firms who meet the criteria, and sets the standard for professionalism in the sector. In this webinar you will hear from Melissa Collett, Professional Standards Director and Lisa Williams, Corporate Development Manager, who will speak about the Chartered ethos, the sector’s professional journey and the benefits and criteria for achieving Corporate Chartered Status, followed by a Q&A.

Learning Objectives
By the end of the session, delegates will be able to:

  • Summarise the Chartered ethos
  • Explain the benefits and criteria on how to achieve the new Chartered designation for both Corporates and individuals
  • Describe Managing General Agents’ professional journey  

About the speakers


Melissa Collett, Professional Standards Director
Melissa Collett is Professional Standards Director at the Chartered Insurance Institute (CII), leading its professional standards, ethics and conduct activity as a united profession across insurance and financial planning. She is also responsible for the professional body’s legal affairs, risk management, disciplinary matters and governance. She is keen to raise awareness of best practice and drive ethical behaviour through engagement with the profession and external stakeholders.
Melissa has an extensive background in consumer and legal issues. She spent over a decade at the Financial Ombudsman Service, was a Director at Fairer Finance and sits as a Tribunal Judge. She is also qualified solicitor, specialising in insurance law at Hogan Lovells. She is a frequent speaker at conference and events, sits on judging panels, and is the author of numerous articles and publications on consumer law subjects.