2020 MGAA Podcasts

In association with

WEBINAR.  Stakeholder management when trading performance is expected to deteriorate
SPEAKERS: Bradley Chadwick, Partner; Andrew Charters, Partner; Rob Bayliss, Director
Thursday 21 May 2020
While much focus is being given to the impact of Covid-19 on insurers, at Grant Thornton UK LLP we are looking beyond insurers to see what the impact of Covid-19 may be for MGAs. We have discussed our thoughts with MGAs, Lenders to MGAs and PE fund owners of MGAs and are sharing some insights on what the financial implications may be, how best to mitigate the downside risk and engage with your key stakeholders.

Join a panel of Grant Thornton UK LLP’s finance professionals in discussing the likely concerns of particular MGA stakeholders (employees, the FCA, Lenders, equity holders, capacity providers and affiliated brokers and third party administrators). The webinar will include a discussion on the practical methods and tools used by restructuring professionals to understand the current position of the MGAs business and to prepare for meetings with these stakeholders.

Tools that will be discussed and covered include:
•    Independent business reviews
•    Integrated three statement models
•    Short term cash flow forecasts

Grant Thornton will then wrap the call up with a brief overview of Directors & Officers responsibilities in a downturn scenarios.

Learning objectives:
1.    What is an independent business review, who is it used by and what is the value in it?
2.    What is an integrated three statement model? Why is it important? How is it prepared?
3.    What is a short term cash flow forecast? How is it prepared?
4.    What are Directors & Officers responsibilities in the zone of insolvency.

Webinar - MGA business opportunities in the MEASA region post COVID-19
Speakers: Ali Hassan , Senior Representative for Europe and North America, DIFC Authority;  Nicholas Hales , Director, Kay International

Date: Tuesday, 12 May 2020
The session will cover the long term economic factors impacting insurance business opportunities in the MEASA region, an analysis of business trends and emerging opportunities and commentary on the legal and regulatory landscape in DIFC relevant to MGA business models. Kay International will provide practitioner insight into their experience of operating a MGA in the Centre.

Learning Objectives:
1.    Understand economic factors impacting insurance business in the MEASA region
2.    Learn about current insurance trends and emerging opportunities
3.    Gain knowledge of the legal and regulatory landscape in DIFC and how MGA business models can operate in the jurisdiction.

About DIFC:
DIFC was established in 2004 with the aim of becoming a leading global financial hub. DIFC is now the largest financial and professional services hub in the MEASA region and ranked 12th  globally. DIFC is home to over a 100 regional and global insurance related companies including direct carriers, MGAs, syndicates and Insurtechs within an overall community of over 2,400 companies.

Chartered Status for Managing General Agents
Date: Monday 4 May 2020
The MGAA and the CII are delighted to invite you to a webinar to tell you all about the launch of the new professional designation for Managing General Agents: Chartered Insurance Underwriting Agents.
The new title is available for both individuals and firms who meet the criteria, and sets the standard for professionalism in the sector.
In this webinar you will hear Melissa Collett , Professional Standards Director, CII, who will speak about the Chartered ethos, the sector’s professional journey and the benefits and criteria for achieving Corporate Chartered Status, followed by a Q&A.

Learning Objectives:
By the end of the session, delegates will be able to:
- Summarise the Chartered ethos
- Explain the benefits and criteria on how to achieve the new Chartered designation for both Corporates and individuals
- Describe how the CII supports businesses and individuals in their professional development


COVID-19 - Keeping data safe and secure while remote
SpeakersIan Sutcliffe, Rob Spiegelhalter, Jamie Beardsworth, Chris Bester
Date: Friday 1 May 2020

• Understand risks and challenges with data security while working remotely
• Hear about strategies and solutions to keep data safe and secure
• Learn about technology aimed specifically at insurance investigation data security

Ian Sutcliffe and The Cotswold Group team will discuss the challenges and risks the insurance industry faces around data security with the Covid-19 crisis, particularly with so many people working remotely from home. They will help you understand the risks faced, present some solutions and technology that will assist, giving experiences from the insurance investigation world where data security and confidentiality is paramount.

Learning Objectives:

Delegates attending the session will be able to:
1. Better understand the potential risks when handling data when working remotely during the Covid-19 crisis.
2. Talk with knowledge and understanding about strategies and solutions to address the risks and protect reputation
3. Understand some of the solutions implemented in the insurance investigation world to maintain confidentiality and data security

Webinar: The FCA Business Plan - A Compliant MGA Perspective
Speaker:  Kenneth Underhill , Director
Wednesday 29 April 2020
Every year, the FCA release their annual business plan in early April. It sets the scene for the regulatory road map for MGAs for the year to come and often beyond that.

Previous plans have signalled the onset of regulatory changes including the Insurance Distribution Directive, Senior Managers & Certification Regime and the reviews into pricing and vulnerable customers amongst many other changes.

Hidden within the 2018/9 and 2019/20 plans have also been the initial signals on value measures, vulnerable customers and culture, none of which appear yet to be at the end of the diagnostic cycle.

Kenneth Underhill will look at the 2020/1 FCA Business Plan and consider what the reality means for MGAA members, using previous plans and outcomes as examples.

Learning Objectives:
Members will have a clear understanding of what the 2020/1 FCA Business Plan means for their firm and the actions they will need to take to begin planning within their Regulatory and Compliance teams and ensure their business is prepared for any likely actions, information requests and changes that are implemented.

Webinar:  How COVID-19 shapes the future
Speaker: Adrian Blidarus, CEO and Founder
Thursday 23 April 2020
11:00 - 12:00
It has taken us decades to consider giving up the classical signature. Suddenly, the situation generated by the coronavirus pandemic requires us to even give up on paper records. The gains are significant, for both sides: for organisations, they are measured in processing speed, and for consumers in the convenience of solving various problems from the comfort of their home.

At the same time, digital transformation is not a new topic. But how will the post-pandemic business landscape accelerate this vision and deliver it to day-to-day practice in Insurance and the MGA business?

Learning Objectives
By the end of the session, delegates will:
  - Have a clearer understanding of how the paradigm of the old way of doing business is being shaped by the coronavirus crisis.
  - Have explored and will be able to recognise how customer experience will drive digital transformation.
  - Be able to identify portals, platforms, channels and systems that deliver on post-pandemic customer expectations.

Webinar. Optimising Mental Wellbeing
Ian Sutcliffe, Director, Valentis Advisory  and Harry Bliss, Director, Champion Health
Date:  Friday 17 April 2020
Time:  14:00 - 15:00
Ian Sutcliffe and Harry Bliss will discuss the mental health and wellbeing challenge we all face during the COVID-19 crisis. 

They will help you to understand the mental health risks we may face and how to optimise our mental wellbeing during a time of such change, how to spot the warning signs of friends, family or colleagues who may be suffering or be in crisis and how to support them and, how work healthily from home in difficult circumstances.
Valentis Advisory
Champion Heath
Learning Objectives
Delegates attending the session will be able to:
1.  Better understand the potential impact of the COVID-19 crisis on our mental health and the practical steps we can all take to optimise our wellbeing.
2.  Identify and support friends, family and colleagues who may be struggling during the difficult time through loneliness, financial pressures or trying to work at home with their partner and home school at the same time.
3.  Understand some of the health risks of working from home and take practical steps to improve their overall wellbeing.

Webinar.  COVID-19: You, Your Business and Your people - a webinar discussing Government Help, Financial Incentives and Motivation
PKF - John Needham,Partner - Transaction Services; Steve Goderski, Partner - Restructuring; Chris Riley, Partner - Tax
GreenKite - Sara Ager, CEO; Paul Leach, HR & OD Director, Karen Graves, Founding Member and Chair

Date: Wednesday 8 April 2020
Time:  14:00 to 14:45
During this time, businesses need as much help, support and advice as possible.  The MGAA is organising an online webinar exclusively for its members with the help of GreenKite and PKF Littlejohn to highlight key topics that businesses need to be aware of.  

The situation is very fluid at the moment and as such we want to ensure that the topics covered are as up to date as possible.  However topics could include; funding options, deferring tax, cash flow management, furloughed employees, other employee considerations and operational risks. 

Therefore the MGAA invite you to join our webinar where you will hear from Sara Ager from GreenKite with John Needham from PKF Littlejohn, as the main speakers, and have the opportunity to ask questions.    If you would like to submit a question prior to the session please send here.

Learning Objectives
Delegates joining the session will:
1. Understand the current support available to businesses in light of the COVID-19 pandemic
2. Appreciate how government initiatives may be able to help their own business
3. Identify schemes available for their employees and colleagues.

Chartered status for Managing General Agents

Date:  Monday 2 March 2020
Location:  Old Library, Lloyd's, One Lime Street, London, EC3M 7HA

The MGAA and the CII are delighted to invite you to the launch of the new professional designation for Managing General Agents: Chartered Insurance Underwriting Agents. 

The new title is available for both individuals and firms who meet the criteria, and sets the standard for professionalism in the sector.

In this short lunchtime event you will hear:
Melissa Collett, Professional Standards Director, CII
Peter Staddon, Managing Director, MGAA
Steve Jenkins, Development Director, CII
Melissa will speak about the Chartered ethos and the sector’s professional journey, with Peter giving his views on the MGAA’s vision for the sector.  The benefits and criteria for achieving Corporate Chartered Status will be outlined by Steve, followed by a Q&A.

MGAA General Meeting
Date:  Tuesday 18 February 2020
Location:  Old Library, Lloyd's, One Lime Street, London, EC3M 7HA
The 2020 MGAA General Meeting took place on Tuesday 18th February 2020 in the Old Library at Lloyd's.


Operating your MGA business from Guernsey
Date: 4 February 2020
Venue: ACORD Auditorium
Speakers:  Dominic Wheatley , CEO Guernsey Finance; Richard Tee , CEO Avantis; Jo Stoddart , CEO Locate Guernsey

MGAs often comment that the UK regulator misunderstands how they work and the huge benefit they bring to the UK markets, Guernsey Finance comment that MGAs should be looking for a regulator who both understands and welcomes new innovation.  Consequently if this is you then you should consider the huge benefits of operating your MGA business from Guernsey.

With over 1,000 Finance professionals such as fund managers, actuaries, lawyers and accountants this long established insurance hub has close historic links with the London Insurance market.  Guernsey also offers a uniquely responsive and supportive location for international insurance business

Dominic Wheatley, CEO Guernsey Finance, will outline the business environment and explain how MGAs can benefit from the Guernsey environment
Richard Tee, CEO Avantis, will explore how the Guernsey environment is a boost for MGA business
Jo Stoddart, CEO Locate Guernsey, will outline the benefits of locating to Guernsey

Learning Objectives
By the end of the session, delegates will:
•    Explore the benefits of the Guernsey Insurance market
•    Understand the Guernsey regulatory environment and how that differs from the UK FCA
•    Explore the Island culture, leading to a greater business environment
•    Understand the benefits of an Island location

The Future at Lloyd’s: what it means for coverholders
Speaker: Paul Brady, Head of Policyholder and Third Party Oversight, Lloyds'
Date:  Wednesday 29 January 2020
Location:  ACORD Auditorium, 8th Floor 1 Minster Court, Mincing Lane, London, EC3R 7AA

Paul Brady will provide an update on:

The Future at Lloyd’s; market performance; working culture; and local regulatory and compliance challenges.

Learning Objectives
By the end of the event, delegates will:

  • have a greater understanding of how the Future at Lloyd’s relates to delegated authority partners that work or are seeking to work with Lloyd’s;
  • understand the importance of a diverse and inclusive working culture in attracting the best talent;
  • gain insight into the continued focus on market performance;
  • come away with more knowledge about regulatory issues and what Lloyd’s can do to help.


Please accept our apologies - there is some interference on the recording.