News
Stay informed with the latest news and perspectives from the MGAA, our members, and partner organisations.
Verisk: What’s Driving UK Property Claims Costs in 2026? Key Insights for MGAs
Property claims costs continue to evolve as repair trends, labour availability, material pricing and weather events reshape the claims landscape. For MGAs, staying ahead of these shifts is critical to managing loss ratios, reserving accurately and maintaining profitability.
14th September 2026
Pro Global: When AI Starts Acting – The Compliance Challenge for MGAs
The insurance industry's conversation about AI is already moving on. For the past couple of years, much of the focus has been on generative AI: what it can write, summarise, analyse or retrieve. The more interesting development now is agentic AI: as I am sure all readers already know, these are AI programmes that do not simply produce an answer, but can autonomously take actions, make a series of decisions and adapt what they do in response to new information.
14th September 2026
Milliman: Turn risk into resilience. A review of risk and capital hot topics for 2026
Cyber risk and new technologies. Geopolitical turmoil and climate change. Social inflation and insurance cycles. As the world faces emerging and increasingly uncertain risks, general insurers must respond.
14th September 2026
Insurance Insider – AI liability exclusions and demand could spike after 1.1 2027: ibott’s Moore
The vast majority of insurance policies today are silent on AI liability, but 1 January 2027 could be a “big tipping point” of AI exclusions and demand both increasing, Chris Moore, Apollo ibott commercial president, told Insurance Insider.
14th September 2026
HF: Agility as a Competitive Advantage – Unlocking Value Through Predictive Modelling, Data Analytics and Data Extraction
The insurance market has never had access to more data, yet many organisations continue to face the same challenge: transforming that information into practical, actionable insight in a way which leverages insight to help improve decision-making.
14th September 2026
Earnix: Smarter, Faster, Governed – AI Risk Management for MGAs
MGAs have built their reputations by seeing risks differently and moving while larger organisations are still arranging the meeting. AI has clear potential to support that agility, but the real opportunity is not agentic AI on its own. It is how AI can be embedded into the pricing, underwriting and portfolio decisions that shape the business, with the right governance and human oversight built in.
14th September 2026
Broker Exchange Leeds – Exhibitor Spotlight
Meet 40+ MGAs, discover specialist products, discuss complex risks and build valuable relationships with underwriting decision-makers. Whether you're looking for new markets, fresh insights or your next trading partner, Broker Exchange is designed to help you make connections that lead to business opportunities.
11th September 2026
Synectics Solutions: Perfect fakes, imperfect behaviour – the real weakness in AI fraud
Insurance fraudsters are swapping isolated forgeries for entirely fabricated realities. Armed with AI – and in efforts to bypass enhanced screening tools that have become popular with insurers – they’re blending in with normal customer activity. So much so, that record numbers of synthetic identities are being used repeatedly, and fake documents are rising in areas of formerly low concern.
9th September 2026
FOIL appoints renowned insurance professional Mark Huxley as CEO as Laurence Besemer steps down after 17 years
London, 8 September 2026: The Forum of Insurance Lawyers (FOIL) has appointed renowned insurance professional Mark Huxley as its new Chief Executive Officer, effective 1 October 2026. His tenure follows 17 years of effective leadership and planned diversification at FOIL under Laurence Besemer. Besemer is moving on to pursue other ventures and consultancy projects within...
8th September 2026
MGAA Annual Report highlights growing influence as MGA sector continues to evolve
The Managing General Agents’ Association (MGAA) today releases its 2026 Annual Report, highlighting a year of increased regulatory engagement, strong member participation and continued growth across the MGA community.
27th August 2026
Entries open for the National Insurance Awards 2027
Entries are now open for the National Insurance Awards 2027, returning for their 14th year to recognise achievement across the UK general insurance sector.
13th August 2026
rrelentless: Beyond the Payout – How Cyber Insurance Is Redefining Its Value
Cyber insurance is undergoing a shift the market has yet to fully articulate: the value of a policy is no longer defined solely by what happens at the claim stage, but by what happens before a cyber incident occurs.
11th August 2026
Kennedys: FiDA and its impact on MGAs and the insurance sector
FiDA, the EU’s proposed Financial Data Access Regulation, is intended to create a framework for open finance. It would allow customers to instruct firms holding their financial data to share specified information with authorised third parties. It builds on Open Banking but extends the concept into wider financial services, including certain insurance data.
11th August 2026
Intersys: AI Is Changing the Rules. Governance Must Keep Up
Artificial intelligence has arrived in the MGA market with remarkable speed. From underwriting and claims to document handling and customer communications, generative AI is already transforming the way many businesses operate. For a sector that has always embraced innovation, the appeal is obvious: greater efficiency, faster decision-making, and the ability to eliminate time-consuming administrative tasks.
10th August 2026
CyberOne: When Attacks Move at Machine Speed, Can Your Incident Response Keep Up?
In Q2 2026, 2,279 ransomware victims were publicly reported, up 7% from the previous quarter and 43% year on year. With more than 90 active ransomware groups operating globally, cybercrime has become a highly organised and fast-moving industry.
10th August 2026
Crawford & Co: When systems come back but the business doesn’t – How cyber incidents quietly drive business interruption
Cyber incidents are often described in technical terms: servers encrypted, networks isolated, systems restored. Recovery is marked by milestones - backups restored, enterprise‑wide password resets, applications brought back online. From an IT perspective, these markers signal progress, sometimes even resolution.
10th August 2026
MGAA reaches landmark 500-member milestone with Pinpoint UK joining the association
The Managing General Agents’ Association (MGAA) has reached a landmark milestone after welcoming Pinpoint UK as its 500th member, marking another significant chapter in the association's growth and underlining the increasing importance of the delegated authority sector within the UK insurance market.
5th August 2026
FCA highlights expectations for vertically integrated insurance business models regarding potential conflicts of interest
The FCA has published new commentary and guidance on managing conflicts of interest within vertically integrated insurance businesses, where firms may operate across multiple parts of the insurance value chain, including underwriting, distribution, premium finance and ancillary services.
28th July 2026
MGAA appoints Padda Consulting as UK Compliance and Regulatory Partner
The Managing General Agents’ Association (MGAA), the representative body for managing general agents in the UK and the Republic of Ireland, has appointed Padda Consulting as its new UK Compliance and Regulatory Partner. The partnership will officially commence on 1 September 2026.
28th July 2026
Insurance Times MGA Survey 2026 open to UK brokers
The Insurance Times 2026 MGA Survey, in association with the MGAA, is now open, giving brokers across the UK the opportunity to share their views on the service provided by their key MGA partners over the past 12 months.
27th July 2026
Make Your Mark: Building Your Personal Brand for Future Success
MGAA Next Gen were delighted to host Make Your Mark: Building Your Personal Brand for Future Success at this year’s MGAA Annual Conference.
23rd July 2026
MGAA Next Gen: Putting the MGA market on the map for future talent
Members of the MGAA Next Gen Committee were pleased to represent the MGA community at the London Market Group’s Lime Street Festival, speaking with students, school leavers and apprentices about the opportunities available across the MGA sector. The day provided a valuable opportunity to introduce future talent to Managing General Agents, explain the role MGAs...
17th July 2026
Compliance, The Hidden Pressure Points for MGAs — and How The Administration Hub Can Help!
Regulation has always shaped the insurance sector, but for MGAs the pressure has intensified. Delegated authority, digital distribution, and heightened scrutiny from capacity providers mean compliance is no longer a background function — it’s a daily operational risk. At the same time, hybrid and remote working have fundamentally changed how MGAs supervise teams, protect data, and maintain governance.
13th July 2026
Irwell Insurance: Turning Compliance into a Commercial Strength
Regulatory change is a constant feature of insurance, home emergency and legal expenses markets. For MGAs and coverholders operating in legal expenses and liability, the challenge is not simply keeping up with new rules. It is showing that those rules are understood, built into everyday processes
13th July 2026
Forbes Solicitors: The Changing Regulatory Landscape – What it means for organisations, directors and senior managers
Everyone loves a promotion! A shiny new badge, a pay rise, a nice little flurry of LinkedIn congrats … followed by the cold sweat when you realise what new responsibilities await.
10th July 2026
Earnix: Insurance-Native AI – The Missing Ingredient Powering MGA Agility
The UK MGA sector has become one of insurance's great success stories. Across commercial, personal and specialty lines, MGAs often outperform the wider market by doing what they have always done best: spotting opportunities early, entering specialist niches, responding quickly to emerging risks and bringing innovative products to market faster than traditional insurers. Their success often isn't built on scale - it's built on agility.
10th July 2026
distriBind: Why Robust Due Diligence Has Never Mattered More
Delegated authority continues to be one of the insurance market's greatest strengths. It enables insurers to access specialist expertise, reach new markets and respond quickly to customer needs through trusted MGA and coverholder partnerships. As delegated authority has expanded, so too have regulatory expectations surrounding oversight and governance.
10th July 2026
AutoRek: For MGAs, Compliance Is Turning into a Continuous-Evidencing Job
Almost anyone running compliance for an MGA in 2026 is working across several regulatory frameworks at once. Consumer Duty applies through the distribution chain. Delegated authority arrangements are under closer FCA scrutiny, with recent Dear CEO letters and Lloyd’s Delegated Contract Manager reforms both raising expectations. CASS 5 continues to govern client money handled...
10th July 2026
MGAA Award 2026 Winners Revealed: Celebrating Innovation and Resilience in a Soft Market
8 July 2026, London – The Managing General Agents’ Association (MGAA) is proud to announce the winners of the prestigious MGAA Awards 2026, revealed at the MGAA Conference on 7 July 2026. The MGAA Awards celebrate the exceptional achievements of MGAA members across the insurance market, providing a platform to recognise innovation, leadership and initiatives...
8th July 2026
Bridgehaven: The hybrid route through the soft market cycle
After several years of tightening conditions, many parts of the commercial and specialty insurance market are softening, with competition returning, capacity easing and downward pricing pressure re-emerging. But what this means in practice however, varies widely across the market, depending on where firms sit in the value chain and how flexible their operating models are.
25th June 2026
Come and Chat Specialty with AXA!
AXA is excited to be sponsoring the MGAA Conference again this July at its new home, the Business Design Centre. As one of MGAA’s Platinum Sponsors, we’re proud to support the MGA community and the vital role it plays in delivering specialist solutions for customers
22nd June 2026
The MGAA Next Gen Initiative: Future-Proofing Sector Talent
MGAA Next Gen is pleased to share our latest collaboration with InsureTV, exploring how we can collectively future-proof talent across the MGA sector and wider insurance market. In this video, members of the Next Gen Committee discuss how MGAA Next Gen is evolving to support the next generation of insurance professionals. We also introduce the...
18th June 2026
VIPR: AI Won’t Fix Broken Claims Processes, It Will Expose Them
For years, insurance claims operations have been judged on one thing above all else: speed. How quickly can a claim be processed? How efficiently can workflows be automated? How much friction can be removed from the customer journey?
17th June 2026
Sedgwick: Achieving Better Claims Outcomes Through Preparation and Planning
Claims handling is often described as the moment of truth for an insurance policy. No matter how well a product is sold or a contract is negotiated, the claims experience ultimately defines success or failure for the insured. Decades of the frontline of claims management show that many claims issues stem from avoidable mistakes.
15th June 2026
RDT: Claims – Common Mistakes to Avoid
Claims operations get scrutinised in ways most other parts of an insurance business don't. When something goes wrong - a delayed settlement, an inflated leakage figure, a customer complaint that escalates - the question that follows is usually the same: where did the process break down?
15th June 2026
Innovation Group: Building Better Claims Experiences by Avoiding Common Mistakes
Effective claims management plays a critical role in maintaining customer trust, controlling indemnity spent, and meeting increasing regulatory expectations. While motor and property claims’ each present their own technical challenges, may of the issues that drive delays, complaints, leakage, and poor customer outcomes stem from the same avoidable mistakes.
15th June 2026
Autorek: The premium data problem hiding inside delegated authority claims
Claims is where operational complexity becomes visible. AutoRek’s 2026 Insurance Operations Report looks at one of the layers.
15th June 2026
Proudly Showcase Your MGAA Membership Tier
We’re happy to share our refreshed MGAA logo - designed to help you proudly showcase your membership and demonstrate your commitment to industry excellence. Displaying the MGAA logo reinforces your organisation’s credibility, highlights your alignment with industry best practices, and strengthens your position as a trusted partner in the MGA sector.
15th May 2026
VirtusLab: Advancements in Loss Development
Loss development sits at the heart of insurance: when a claim is first recorded, its ultimate cost is unknown, yet that estimate drives reserving, pricing, and underwriting decisions. In long-tailed lines, reported data alone is not enough. Based on research on Claim Emergence Patterns for General Liability (1), when reviewing the data right after the quarter ends, the reported indemnity and ALAE to date is only 6-12% of ultimate, depending on the subline.
8th May 2026
Dynamo Analytics: Insight, workflows, data, KPIs, and protected IP with Psicle
Software tools available to MGAs are often expensive, outdated and inflexible in managing your key metrics. Psicle provides an affordable tool to configure your modelling processes (and adaptable to nuances across pricing reserving, and financial reporting) without feeling like you’re putting a square peg in a round hole. Step away from spreadsheets to report on the important metrics to you, using the best data, keeping ownership of your IP, and with a solution that flexibly evolves as you do.
8th May 2026
Insurance Insider: Brokers hit critical year for placement tech
London market participants, particularly brokers, will this year hit a phase in their tech builds that could facilitate a sea-change in traditionally slow and complex placement processes that put the market at a disadvantage.
8th May 2026
HF: How Predictive Modelling is Re shaping MGA Performance
Managing General Agents (MGAs) operate at the intersection of underwriting agility and delegated authority constraints. In this environment, strong financial and actuarial discipline is no longer just a regulatory requirement - it is a competitive differentiator. Predictive
8th May 2026
Supporting MGA Success: How Acumen Group Adds Value to the MGAA Community
As the Managing General Agent sector continues to evolve, members of the MGAA face both increasing opportunity and growing operational complexity. From demonstrating underwriting performance to meeting regulatory expectations and securing capacity, MGAs must balance entrepreneurial agility with disciplined execution.
8th May 2026
Akur8: Actuarial Agility for Smarter Pricing in Fast Moving MGA Markets
The UK MGA sector has established itself as a dynamic part of the P&C market, with over 300 MGAs managing more than 10% of the UK’s £47bn general insurance premiums.
7th May 2026
Wakam UK Highlights Evolving Market Dynamics as MGAs Prepare for the Next Wave of Growth
The UK delegated authority market is entering a period of change, driven by technology, actuarial insight and niche underwriting expertise.
6th May 2026
Next Gen: MGAs – Serving the Next Generation of Risks
At our recent MGAA Next Gen event at Lloyd’s, MGAs – Serving the Next Generation of Risks, a clear message emerged: MGAs are uniquely positioned to respond to emerging risks through speed, specialisation and innovation. Hosted by Emily Lewis, the session brought together founders and market innovators to explore how the MGA model is shaping the future of insurance and attracting the next generation of talent.
5th May 2026
FCA PS26/6: What the Phase 1 SM&CR reforms mean for MGAs
On 22 April 2026, the FCA published Policy Statement PS26/6, confirming details of the first phase of reforms to the Senior Managers & Certification Regime (SM&CR).
28th April 2026
Omnyy: Indemnity in Construction – Why the Industry’s Quietest Insurance Line Has Become Its Most Strategic
Where ambition and complexity have always run faster than regulatory certainty, Professional Indemnity insurance has quietly become one of constructions most strategic tools.
27th April 2026
Meet the Members Joining Us on the MGAA Stand at BIBA
We’re excited to be joined by a fantastic group of members on our stand at this year’s BIBA conference. Each brings something unique to the table — from niche expertise and innovative products to standout service and support for brokers. Come and find us at Stand E70 at Manchester Central on 13–14 May.
24th April 2026
MGAA Members Exhibiting at BIBA 2026
MGAA members will be exhibiting at BIBA in Manchester from 13–14 May 2026, showcasing their specialist expertise, innovative products and trading capabilities. Visit their stands to connect directly with managing general agents at the forefront of the insurance market, explore new opportunities, and discover how MGAA members can support brokers with tailored underwriting solutions and strong insurer partnerships.
24th April 2026
Clean data and AI go hand in hand: Key takeaways from MGAA’s breakfast briefing with Azur Technology
The MGAA welcomed a fantastic turnout of members and industry leaders to its recent breakfast briefing with Azur Technology, held at the Lloyd’s Old Library. Discussions from the panel revolved around helping MGAs to cut through the Artificial Intelligence (AI) hype and unlock its real value, while maintaining human interaction.
23rd April 2026
Recorder Whitepaper: API‑Driven Distribution — Insights for MGA Leaders
Despite softening market conditions, delegated authority continues to grow at a remarkable pace, with market premium share forecast to exceed 45% by 2027. As MGAs look to further expand their book, distribution becomes the defining challenge. Whilst traditional solutions remain, a new architecture is emerging: API-driven distribution. In the whitepaper of the same name, Matt...
23rd April 2026
Majesco: MGAs’ Strong Growth and Growing Role in the Insurance Market – Strategic Priorities 2025
The MGA market growth continues to accelerate and outpace the broader P&C insurer market, driven by growing and shifting risk needs that demand different products, specialized underwriting, and access to capacity — helping to close a growing protection gap. MGAs’ specialized focus, speed and innovation offer insurer partners agility and expertise they can leverage, rather than building it internally. It offers a wonderful “petri dish” of experimentation that can help insurers further their growth and innovation.
20th April 2026
VirtusLab: Secure by design for Agentic AI in Underwriting
AI agents are changing how MGAs underwrite by ingesting broker submissions, extracting data from unstructured documents, triaging risk, and running pricing models. The operational model shifts fundamentally. For MGAs this means it is a step change in operational speed. It is also a step change in cyber risk.
14th April 2026
Total Systems: The Future of Insurance Platforms – Why Flexibility Matters for MGAs
MGAs have always thrived on agility. The ability to identify opportunities quickly, launch specialist products and respond to emerging risks is a core part of the MGA model. However, maintaining that agility increasingly depends on the technology platforms that sit behind underwriting, policy administration and reporting.
14th April 2026
Polaris: Sharpening ‘The Cutting Edge’
The insurance industry is a breeding ground for innovation and disruption. It can be easy to be seduced by the promise of novel and supposedly better ways to build and distribute product. Explore the options but don’t overlook what’s already in front of you. Polaris and e-Zee Insurance Solutions Ltd explain why.
14th April 2026
OIP Insurtech: Why MGAs Are Rethinking Submission Workflows (And What’s Actually Changing)
MGAs face a familiar challenge: hiring additional underwriters is costly and time-consuming, while allowing backlogs to grow slows speed-to-quote and results in lost business to faster competitors.
14th April 2026
Innovation Group: The Future Is Now – How Cutting‑Edge Technology Is Reshaping Innovation
Technology is evolving at a remarkable pace, and this shift is steadily redefining what insurers can accomplish across the claims process. From AI‑supported workflows to advanced computing and more immersive digital tools, emerging technologies are influencing the industry, raising customer expectations, and reshaping how organisations plan for the future. For insurers, staying competitive now depends on maintaining a consistent, well-considered approach to innovation rather than viewing it as an occasional exercise.
14th April 2026
Inari: The Future of Underwriting Technology Is About Workflow Transformation and AI
Artificial intelligence now dominates the conversation in insurance technology. For MGAs, this is increasingly reflected in how underwriting workflows are automated to support real-world decision-making.
14th April 2026
Encora: Grounded by Design – Making AI Reliable for the London Market
The promise of large language models in insurance is compelling: faster policy analysis, smarter underwriting support, accelerated claims handling. Yet for many MGAs who have moved beyond the pilot stage, a familiar obstacle has emerged. The model drafts a summary of coverage terms, then gets them wrong. Confidently, fluently, wrong.
14th April 2026
Distribind: Innovation, scalability, and operational technology in a growing MGA landscape
The Managing General Agent (MGA) sector continues to evolve rapidly. Over the past decade, MGAs have transformed from niche underwriting specialists into a major force in insurance distribution, with premium volumes rising dramatically from just over $40bn in 2020 to roughly $85bn by 2024 in the US alone1.
14th April 2026
Davies: AI is reshaping claims handling, and the future is arriving faster than anyone expected
From automation to intelligence The insurance industry has long been on a journey of digital transformation, but recently there has been a marked acceleration in adoption across the claims journey. Single-use automation has evolved into truly intelligent end-to-end claims handling, where AI doesn’t just support processes but actively orchestrates them. From joined-up automation to agentic...
14th April 2026
AutoRek 2025 Insurance Report reveals industry trends
New research from AutoRek finds that 82% of insurers believe AI will define the future of the industry. Only 14% have fully integrated it into their financial operations. That ratio contains the most important technology lesson the insurance sector can take into 2026.
14th April 2026
Applied Systems Europe: Steps MGAs Could Take to Create More Efficient Underwriting
Despite operating in a highly pressured, competitive, and regulated insurance market, Managing General Agents (MGAs) face significant opportunities for growth.
14th April 2026
Inside Uris Group: The Independent Insurance Platform Redefining the MGA Model
Since completing a management buyout from Ardonagh in 2024, Uris Group Limited has emerged as an independent, founder-led MGA platform combining underwriting expertise with outsourced administration and operational delivery functions. While the businesses sit across two MGAA memberships (Uris and Midas), and remain structurally distinct, in practice they operate under a holding company (GraphCo) as...
27th March 2026
Operational Incident & Material Third‑Party Reporting: What MGAs Need to Know About the FCA’s Final Rules
The FCA has published PS26/2: Operational Incident and Third Party Reporting, part of a co-ordinated update alongside the PRA that seeks to harmonise and simplify compliance with two new pieces of regulation covering: The reporting of operational incidents – FG26/3: Operational Incident Reporting; Material third-party arrangements – FG26/4: Material Third Party Reporting. The new rules...
26th March 2026
Broker Exchange London 2026 – Bringing MGAs and Brokers Together
For our third consecutive year, we held the Broker Exchange event in London in the spring — and it didn’t disappoint. There’s always something energising about bringing brokers and MGAs together, and this year’s event proved exactly why these connections matter. The room was lively, candid and constructive, with conversations focused on where the...
26th March 2026
Share Your News with Us
We’re always keen to showcase the great work being done across our membership – and we’d love to hear from you. Members are invited to submit content for the News section of our website. This could include a thought leadership article, press release, award win or nomination, new product launch, or any other update you’d...
25th March 2026
Ensure You Receive All MGAA Communications
We want to ensure all MGAA members continue to receive our latest updates, event invitations, and key communications without interruption. Recently, we’ve become aware that some emails have been caught in spam filters or quarantined by company firewalls. What You Need to Do To make sure you don’t miss any important information, please ask your...
20th March 2026
Contribute to The Voice – MGAA’s Quarterly Member Magazine
The Voice, the MGAA’s quarterly magazine, showcases insights, expertise, and achievements from across our membership and highlights key developments within the MGA community. Why Contribute? Sharing your updates in The Voice is a great way to: Reach all MGAA members directly Showcase your organisation’s achievements Highlight thought leadership and innovation Share product launches, award nominations and...
20th March 2026
Clyde & Co Breakfast Briefing: Elevating Standard in a Soft Market
This recently held Clyde & Co Breakfast Briefing in the Old Library at Lloyd’s brought together MGAs, carriers, legal experts and market practitioners for a candid discussion on how to strengthen claims oversight and customer outcomes in a softening market. MGAA CEO Michael Keating chaired the session, guiding a conversation that explored the realities MGAs...
18th March 2026
MGAA Highlights Growing Counterparty Risk Pressures as Governance Expectations Intensify Across the MGA Market
London, UK, 10 March 2026 – The Managing General Agents’ Association (MGAA) has welcomed the launch of REG Risk 365 by REG Technologies, a new module within the REG Network designed to strengthen counterparty governance across the distribution chain. The launch comes as risk across the insurance market becomes increasingly complex and fast-moving. Geopolitical...
10th March 2026
Innovation Group: Driving Operational Excellence Through Intelligent Process Optimisation at Innovation Group
Introduction to the “new” Claims Industry Over the last decade, the claims industry has undergone a fundamental shift. What was once defined by manual workflows, phone calls, and face-to-face interactions, it is now shaped by customer expectations for speed, clarity, and convenience. With claimants engaging through an expanding range of digital channels, insurers and...
9th March 2026
VIPR: Your capacity provider shouldn’t have to ask. Every query loop is a failure of the process, not the people.
MGAs and coverholders are the originators of the data. The question is whether what you’re sending is working for you, or working against you. How many query loops did you run last month? You sent the bordereaux. A question came back. You fixed something, resent. Another question. A week passed. A deadline slipped. Someone on...
9th March 2026
Verisk: Novus – The Unified Backbone Powering the Next Era of the MGA Market
The global MGA ecosystem is undergoing profound transformation. Rising expectations around transparency, regulatory compliance, digital trading and data quality are reshaping how brokers, MGAs and capacity providers operate. At the same time, the traditional boundaries between these market participants are steadily dissolving. Whether placing open market risks, managing delegated authority, or handling claims, firms...
9th March 2026
The Administration Hub: Optimising Credit Control Processes – The Administration Hub Driving Efficiency & Strengthening Operations for MGAs
In the insurance sector, and particularly within MGA environments, efficient credit control is not just a financial safeguard, it is a process-driven discipline that enables smoother operations, improved cash flow, and stronger client relationships. While many MGAs are focused on underwriting and distribution, the structural processes underpinning credit control are what keep a business stable,...
9th March 2026
Insurance Insider: Lloyd’s claims community facing triple headwinds in 2026 – LMA’s Powell
Nuclear verdicts, landmark test cases and operational squeezes are creating uncertainty for claims executives. This year is shaping up to be a demanding one for the Lloyd’s claims community, according to Lloyd’s Market Association (LMA) claims director Janine Powell, due to the “triple headwinds” currently fuelling uncertainties in the market. She told this publication the...
9th March 2026
Inari: Scaling Beyond Launch – How Operational Discipline Builds Capacity Confidence
Growth has never been easier to demonstrate. New MGAs can enter markets quickly, assemble distribution, and generate submission flow at impressive speed. Advances in technology have also significantly lowered traditional barriers to launch. But growth projections alone no longer secure durable capacity relationships. What sustains capacity confidence is not simply trajectory, but predictability. Capacity providers...
9th March 2026
distriBind: How to Optimise your DA Operations for Faster, More Accurate Data Handling
In the insurance industry, delegated authority (DA) agreements have become essential for growth, allowing insurers to expand their distribution, by entering new markets, and improving service offerings through partnerships with coverholders. DA is no longer an additional distribution channel, but a core operating model. According to Lloyds, delegated authority is a vital and expanding segment...
9th March 2026
FCA Regulatory Priorities 2026: What They Mean for MGAs and the Future of Delegated Underwriting
The FCA published its Regulatory Priorities for Insurance 2026 on 24th February 2026, its first step in a process that will see it replacing more than 40 separate portfolio letters with a single annual sector-focused report for each of 9 high level sector-specific publications. Insurance is leading the way, with the rest due to be...
25th February 2026
Accelerant Whitepaper: The Data Advantage in a Turning Market
As market conditions soften and competition intensifies, MGAs are under increasing pressure to protect margins while maintaining underwriting discipline. Strengthening portfolio oversight and sharpening risk selection have become critical priorities.
25th February 2026
MGAA Strengthens Programme of Learning and Insights with Appointment of Manveen Twohill
London, UK, 23 February 2026 – The Managing General Agents’ Association (MGAA) today welcomes Manveen Twohill as its new Learning & Development Manager, reinforcing its commitment to education, professional development and knowledge sharing across the fast growing MGA community. Manveen joined the MGAA from Gallagher Re, where she served as Learning & Development Global Partner...
23rd February 2026
Innovation Group: The Future of Claims Management
Claims management is undergoing one of the most profound transformations in the history of insurance. Once regarded as a reactive, operational cost centre, it is now evolving into a proactive, data‑driven value engine. This change is driven by the convergence of technological innovation, rising customer expectations, emerging global risks, and ongoing economic pressures. Together, these...
19th February 2026
Keeping the Appointed Representatives Model, Closing the Gaps: What HM Treasury’s Consultation Means for MGAs
The UK’s Appointed Representatives (AR) regime is entering its next phase of reform with HM Treasury publishing their Consultation Paper (Consultation: The Appointed Representatives Regime) on 12th February 2026, setting out the proposed reforms that fall outside the current scope of FCA regulation. For MGAs, who may rely on ARs and IARs as vital routes...
18th February 2026
RDT: Claims Management When Margins Tighten
Claims have always been the moment of truth for insurance customers. Today, they are also one of the most complex, scrutinised, and strategically important parts of the value chain. For MGAs operating amid rising costs, regulatory pressure, and heightened customer expectations, claims management is no longer just an operational function – it is a core...
16th February 2026
Insurance Insider: Energy market braces for loss from collapse of ‘The Beast’ Alaska oil rig
A section of the rig – which is insured for $200mn – collapsed on an ice road. The London insurance market is expecting a substantial claim following the collapse of a section of the largest mobile land drilling rig in the US, as it was transported along a road in Alaska, Insurance Insider can reveal....
16th February 2026
HF: Claims Trends You Need to Know in 2026
AI HF sees 2026 as a pivotal year in the implementation of AI into insurance processes, including claims handling. Some key developments our experts are monitoring are the use of predictive analytics to spot and manage claims trends and enable data-driven decision making, process automation and implementing agentic AI which can take initiative, carry...
16th February 2026
Gallagher Bassett: Raising the Bar – How Lloyd’s New Hurdle Principle Impacts Lloyd’s Claims
Effective 1 January 2026, the Lloyd’s claims management principle was elevated to a “hurdle principle” – a major shift for Lloyd’s claims handling. This change places the delivery of high-quality claims services among the key fundamental responsibilities of managing agents. According to Katie Lamb, General Counsel at Gallagher Bassett, the new claims hurdle highlights the...
16th February 2026
Encora: Transforming Claims with “Service-as-Software” – The Multi-Agent AI Revolution
The Claims Challenge Facing MGAs The insurance claims landscape faces unprecedented pressure. MGAs and capacity partners navigate rising costs, increasing claim volumes, and extended processing times. In the UK, total claims paid by motor insurers reached £11.7 billion in 2024 (a 17% increase) while term life claims can take 53 to 122 days to resolve...
16th February 2026
ClaimSorted: Why Claims TPAs Need to Combine Automation with Exceptional Claims Talent
For MGAs, selecting a claims TPA is no longer just an operational decision, it is a strategic one. Claims outcomes directly influence customer retention, regulatory confidence, and ongoing capacity support. As automation and AI become embedded in claims handling, the most effective TPAs are those that combine advanced technology with deep claims expertise, rather than...
16th February 2026
Charles Taylor: Claims Management – Staying Ahead of the Curve
From increased regulatory oversight to AI-enabled fraud, and intensified customer focus to AI-powered processes: what are the trends driving claims management? Claims are front and centre On January 1st, Lloyd’s of London introduced a new set of principles to claims; commonly referred to as the ‘hurdle’ and designed to elevate standards across the market. This...
16th February 2026
MGAA Relaunches Enhanced Programme of Learning & Insights to Support a Rapidly Evolving MGA Market
London, UK 16 February 2026 – The Managing General Agents’ Association (MGAA) has announced the relaunch of its Programme of Learning & Insights, redesigned to deliver greater value for members and to further strengthen expertise across the delegated authority market. As the MGA landscape continues to evolve, so too do the demands placed on...
16th February 2026
HM Treasury publishes consultation on Appointed Representatives (AR) reform — what MGAs need to know
HM Treasury has now issued its formal consultation on proposed changes to the UK Appointed Representatives (AR) regime, building directly on the August 2025 policy statement. The changes fall into 3 broad areas: A new FCA “gateway” permission for any firm acting as a Principal The proposal intends to ensure only firms with the right...
13th February 2026
AXA Breakfast Briefing at Lloyd’s Navigating the Future in a Changing Market
In January 2026, the Managing General Agents’ Association hosted its breakfast briefing in association with AXA at the Old Library in the Lloyd’s Building, bringing together senior voices from across the MGA and carrier community to explore how the market is changing and what lies ahead. The event was chaired by Mike Keating, CEO of...
10th February 2026
The Rise of Delegated Authority: Key Insights from MGAA’s Breakfast Briefing with SiriusPoint
The MGAA was delighted to welcome members and industry leaders to our recent breakfast briefing with SiriusPoint, held at the Lloyd’s Old Library. With a fantastic turnout from across the market, the event brought together leaders, innovators and practitioners to explore the evolving role of Delegated Authority (DA) and what the future holds for MGAs,...
5th February 2026
Broker Exchange London 2026 – Meet the Exhibitors
Meet the MGAs driving your next opportunity Broker Exchange is your chance to meet the leading MGAs and insurers who are shaping the future of our market. Whether you’re looking for fresh capacity, innovative products, or new partnerships, this event brings the best of the MGA community directly to you. Attracting over 500 attendees...
2nd February 2026
MGAA sets out priorities for 2026 and announces new Board appointments at AGM
London, UK, 28 January 2026 – The Managing General Agents’ Association (MGAA) today outlined its priorities for 2026 at its Annual General Meeting (AGM), alongside announcing updates to its Board. Against a backdrop of continued regulatory scrutiny and sustained growth in the MGA sector, the MGAA said its focus for the year ahead will be...
28th January 2026
Xceedance, AI in Action: AI helping MGAs to bring value and innovate, but guardrails are necessary
In the early 1980s, Artificial Intelligence (AI) in insurance began with simple, basic rule-based automation for data processing. Since then, however, it has evolved substantially. Fast forward to the present day, and AI has now transformed into Generative AI, Large Language Models (LLMs), machine learning, real-time insights, advanced chatbots and AI Agents which support various...
27th January 2026
Xceedance Whitepaper – AI in Action: Transforming Insurance Operations
Hot on the heels of last week’s Breakfast Briefing of the same name, this new white paper from Xceedance and the MGAA examines core insurance operations, and looks at how we can utilise AI to improve performance. As we step into 2026, the MGA sector faces both exciting opportunities and significant challenges. The AI in...
21st January 2026
Prestige Underwriting expands HNW offering with new Contents and Collections product
Prestige Underwriting has expanded its Non-Standard Home product portfolio with the launch of a new High Net Worth (HNW) Contents and Collections insurance solution, underwritten by a specialist Lloyd’s insurer. The product responds directly to broker feedback highlighting a gap in the HNW insurance market for flexible, high-limit cover for valuable collections and possessions. It...
16th January 2026