Double Win for Innovation Group at 2025 Industry Awards
July 2025
We’re thrilled to announce that Innovation Group has been recognised with two major industry awards in 2025 a proud moment that highlights the exceptional talent, innovation, and dedication of our teams across both the motor and property divisions.
Claims Service of the Year – Motor
Insurance Times Claims Excellence Awards 2025
In May, our Third-Party Intervention team in the motor division was honoured with the prestigious Claims Service of the Year – Motor award. This recognition celebrates the team’s outstanding service delivery, powered by advanced technology, streamlined processes, and a relentless focus on improving outcomes for customers and partners alike.
A huge congratulations to the team and a special thank you to Catherine Hulme and Chloe Gunn, who proudly accepted the award on behalf of the business.
Claims Initiative of the Year
British Insurance Awards 2025
In July, our groundbreaking EKS solution for subsidence claims took home the title of Claims Initiative of the Year. This award recognises the innovative, customer-centric approach that is transforming the property claims experience.
While John Watson and Gary De Groot had the honour of collecting the award, the real heroes behind the EKS solution are Allan Tew and Richard Rollit along with Professor Jefferson from Birmingham University. Their years of dedication, creativity, and collaboration have delivered a solution that is truly reshaping the industry.
“To be recognised in both the property and motor spaces is a huge honour and a true testament to the passion, innovation, and hard work of our people,” said John Watson, Managing Director, UK Insurance. “These wins reflect our commitment to setting new standards in claims handling and delivering genuine impact for those we serve.”
We extend our sincere thanks to the British Insurance Awards and the Insurance Times Claims Excellence Awards for these recognitions and our warmest congratulations to all fellow winners and finalists.
We’re proud to be dual award winners and even prouder of the incredible teams that made it happen.
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