Xceedance: AI in Action – Transforming Insurance Operations

Step into the iconic Old Lloyd’s Library for a high-impact panel hosted by Xceedance and moderated by Mike Keating, CEO of the MGAA.

Old Library, Lloyd’s Building, 1 Lime Street, London, EC3M 7HA

14 January 2026

AI in Action: Transforming Insurance Operations

Please note that registrations for this event have now closed, however you are welcome to register on the day at the venue.

Step into the iconic Old Lloyd’s Library for a high-impact panel hosted by Xceedance and moderated by Mike Keating, CEO of the MGAA.

Hear from Prashant Tekchandani, Head of Lifecycle & Operations, and Brandon Nuttall, Chief Digital & AI Officer at Xceedance, as they are joined by Ryan Gill (CEO at Bspoke Group) and Mark Christer (CEO at Wakam) – to unpack the real-world impact of AI across insurance operations.

From automating bordereaux processing to streamlining end-to-end workflows, discover how AI is already making life easier for underwriters, claims teams, and operations leads. Learn what’s working, how to prepare for what’s next, and where the future of intelligent insurance is headed.

Proudly sponsored by Xceedance

Agenda

08:30

Arrival and breakfast

09:00

Panel session with Q&A

10:30

Event Ends

This event is free to attend for MGA & MP Members

With practical insights from leading experts and direct access to key industry stakeholders, this event is a standout opportunity to connect with peers, build meaningful relationships, and stay ahead of the AI-driven developments reshaping insurance operations.

Please note: The MGAA does not sell attendee data or work with third parties who do. Any emails offering attendee lists are unauthorised and should be ignored.

Presenters

Prashant Tekchandani

Executive Vice President – Head of Insurance Lifecycle & Operations • Xceedance

Prashant Tekchandani is responsible for the underwriting, operations, finance and accounting, and claims teams at Xceedance. Prashant brings over two decades of experience in re/insurance markets and has supported operations for multiple insurance organizations.

Prior to joining Xceedance, Prashant served as assistant vice president at Genpact, where he oversaw the reinsurance operations division for a global insurance firm. His responsibilities included supporting the accounting, reporting, and operations functions for clients in North America, Europe, Asia Pacific, and Africa. He also led reengineering projects in accounts payable, accounts receivable, and travel and expense processes at a major insurance company.

Prashant holds a bachelor’s degree in insurance and is a certified Lean Six Sigma black belt. He is certified by TARN (The Accounts Receivable Network) as an accounts receivable manager and maintains certification from the Insurance Institute of India for property/casualty insurance claims.

Brandon Nuttall

Chief Digital & AI Officer • Xceedance

Brandon Nuttall is Chief Digital & AI Officer at Xceedance. Brandon’s work enables Xceedance clients to incubate GenAI into their daily operations in a safe and secure way, so that they are able to do more, faster.

Brandon has almost 20 years’ experience in the insurance industry, and a proven track record curating ecosystems the combine the best of industry professionals and digital solutions, thereby delivering real value to clients.

With a technical background in Computer Science, Nuttall has expertise in digital architecture, infrastructure and environments, as well as supporting best-practice implementations of insurance technology solutions on an international scale. In previous roles, he has created compelling technology propositions for clients, and helped C-Level teams of global organisations to support their technology change journeys.

As Chief Digital Officer, Brandon takes the lead in amplifying our digital and AI-driven solutions. He works to reimagine the future-state operating model for insurance, blending the best of human and machine intelligence to deliver better results for our people, our industry, and our world.

Ryan Gill

CEO • Bspoke Group

Ryan Gill is the CEO of Bspoke Group, a specialist MGA platform operating across niche and non-standard insurance sectors. Appointed following Bspoke’s acquisition by NFP, Ryan leads the group’s strategy of disciplined diversification, market agility, and people-focused innovation. With a commitment to speed, service, and solutions, he is steering Bspoke to become the UK’s leading niche and specialty MGA.

Mark Christer

CEO • Wakam

Mark Christer is CEO of Wakam UK, a newly incorporated B2B2C digital insurer. He brings over 25 years of insurance leadership experience across both established corporates and start-ups. Previously, Mark was Managing Director of RSA’s UK Personal Lines business where he led major digital transformation and strategic growth. He has also founded and led insurance ventures internationally, including as CEO of South British Capital (PE-backed, multi-jurisdiction). Mark is based in London.