MGAA Annual Conference 2024

The Power of Partnerships

Old Billingsgate, London

10th July 2024 • 9.30 – 18.00

This event has wrapped up! Take a look at the 2025 event for the latest details.

We were delighted to welcome over 1,200 delegates to our new venue at Old Billingsgate for the MGAA Annual Conference 2024.

It was great to see the market back together networking at the MGAA 2024 Conference.

Delegates engaged in expert panel discussions, an MGAA Next Gen breakout session, and interacted with more than 100 valued suppliers.

Agenda

This event has wrapped up! Take a look at the 2025 event for the latest agenda and details.

8:30 – 9:30

REGISTRATION

09:00

EXHIBITION OPENS

Breakfast brought to you by Bridgehaven.

09:30 – 09:45

WELCOME

Charles Manchester

09:45 – 10:30

KEYNOTE SPEAKER

Powell Brown, President & Chief Executive Officer, Brown & Brown

10:30 – 11:00

COFFEE BREAK & NETWORKING

11:00 – 11:45

HEAD TO HEAD

Fronting Insurers Vs Traditional Insurers

11:50 – 12:30

FCA UPDATE

Lisa Sturley

12:30 – 13:45

LUNCH & NETWORKING

13:00 – 14:00

NEXT GEN BREAKOUT SESSION

Next Gen does Question Time!

13:45 – 14:30

PANEL DISCUSSION

Deepening the Broker Partnership

14:35 – 15:15

PANEL DISCUSSION

Technology Reality v Myths

15:30 – 16:10

CELEBRITY KEYNOTE

Suzanne Williams

16:15 – 16:30

AWARDS CEREMONY

16:30 – 18:00

DRINKS RECEPTION

Break Point Bar brought to you by Markerstudy

18:00

CONFERENCE CLOSES

This event is free to attend for MGAA Members.

With so many members together under one roof, the conference presents a massive networking opportunity to build on existing relationships and create new ones!

Delegates at the MGAA Annual Conference can expect to experience informative sessions and networking opportunities, emphasizing the significance of disciplined underwriting, financial resilience, and customer-centric approaches, setting the stage for an enriching event.

View the upcoming event

Reflections on the

Day’s Sessions:

Insights and Takeaways

Powell Brown, President & CEO, Brown and Brown

Powell Brown addressed industry consolidation, the company’s growth trajectory, and MGAs’ evolving role. He discussed alternative capital providers, AI’s impact, and Brown & Brown’s commitment to organic growth and cultural fit in acquisitions, along with international expansion and maintaining strong local relationships.

Head-to-Head – Fronting Insurers Vs Traditional Insurers

The panel focused on strategies for strengthening sales frameworks, supporting MGAs with innovative products, and leveraging new distribution channels. They highlighted the benefits of the hybrid fronting model, including low-cost capital and outsourcing advantages, and emphasized the need for operational efficiency and innovation to meet MGA needs.

FCA Update with Lisa Sturley

Lisa Sturley stressed the importance of partnerships and the significant role of MGAA members in managing £13 billion in premiums. She raised concerns about claims handling, product governance, diversity, and unauthorized firms, urging members to prioritize customer outcomes, governance, and regulatory compliance.

Panel Discussion – Deepening the Broker Partnership

This panel discussed enhancing MGA-broker partnerships, emphasizing MGAs’ appeal due to specialized products and superior service. They stressed building trust, focusing on niche expertise, and collaborating closely with brokers, along with the importance of diversified capacity providers and robust governance.

Panel Discussion – Technology Reality vs. Myths

The panel examined technology’s role in insurance, addressing the realities versus myths of advancements like AI, data analytics, and digitalization. They discussed AI applications, data quality, regulatory impacts, and workforce effects, emphasizing the need for agility and employee retraining.

Celebrity Keynote Speaker – Suzanne Williams, Hostage Negotiator

Suzanne Williams, former Scotland Yard murder squad leader turned negotiator, delivered an inspiring talk on applying crisis management skills to business. She highlighted active listening, trust-building, empathy, and patience as key transferable skills for effective business negotiations.