Code of Conduct – For the use of AI in claims
The session aims to establish ethical guidelines and best practices for the responsible and fair use of Artificial Intelligence (AI) in claims processing.
Learning Objectives
At the end of this session, delegates will be able to:
- Looks into the potential of AI
- The positives of using AI in claims
- Overview of the Code of Conduct and why this was introduced
About the Presenter
Eddie Longworth
Eddie Longworth has been a claims and supply chain development consultant for 27 years and during that time has been providing expert resource and original thinking to deliver innovation, new solutions and positive change. Clients include leading insurers, technology companies, and suppliers with Eddie having worked on 3 different continents from Saudi Arabia to London and Sydney. He is a prolific writer, commentator, and public speaker who never fails to challenge the status quo and seek better ways of working to deliver competitive advantage and a superior customer experience throughout the entire claims value chain.
