MGAA Conference 2024

Highlights MGAA Awards 2024 Conference Video Interviews The Gallery Sponsors

We were delighted to welcome over 1,200 delegates to our new venue at Old Billingsgate for the MGAA Annual Conference 2024.

Delegates engaged in expert panel discussions, an MGAA Next Gen breakout session, and interacted with more than 100 valued suppliers.

Reflecting on the main auditorium sessions, we highlight the following:

Powell Brown, President & CEO, Brown and Brown

Powell Brown addressed industry consolidation, the company’s growth trajectory, and MGAs' evolving role. He discussed alternative capital providers, AI's impact, and Brown & Brown’s commitment to organic growth and cultural fit in acquisitions, along with international expansion and maintaining strong local relationships.

Head-to-Head - Fronting Insurers Vs Traditional Insurers

The panel focused on strategies for strengthening sales frameworks, supporting MGAs with innovative products, and leveraging new distribution channels. They highlighted the benefits of the hybrid fronting model, including low-cost capital and outsourcing advantages, and emphasized the need for operational efficiency and innovation to meet MGA needs.

FCA Update with Lisa Sturley

Lisa Sturley stressed the importance of partnerships and the significant role of MGAA members in managing £13 billion in premiums. She raised concerns about claims handling, product governance, diversity, and unauthorized firms, urging members to prioritize customer outcomes, governance, and regulatory compliance.

Panel Discussion - Deepening the Broker Partnership

This panel discussed enhancing MGA-broker partnerships, emphasizing MGAs' appeal due to specialized products and superior service. They stressed building trust, focusing on niche expertise, and collaborating closely with brokers, along with the importance of diversified capacity providers and robust governance.

Panel Discussion - Technology Reality vs. Myths

The panel examined technology's role in insurance, addressing the realities versus myths of advancements like AI, data analytics, and digitalization. They discussed AI applications, data quality, regulatory impacts, and workforce effects, emphasizing the need for agility and employee retraining.

Celebrity Keynote Speaker - Suzanne Williams, Hostage Negotiator

Suzanne Williams, former Scotland Yard murder squad leader turned negotiator, delivered an inspiring talk on applying crisis management skills to business. She highlighted active listening, trust-building, empathy, and patience as key transferable skills for effective business negotiations.

MGAA Awards 2024

The MGAA Awards celebrate the outstanding achievements of individuals and firms in the MGA sector, recognizing the innovation and resilience of our members across the insurance market. These prestigious awards highlight forward-thinking initiatives and the pivotal role MGAA Members play in navigating challenges and achieving success.

The 2024 MGAA Awards were presented to a packed auditorium at the MGAA Annual Conference, with winners across multiple categories. A huge congratulations to all the MGAA Awards 2024 winners!

Please see the full list of winners and sponsors below.