MGAA
Conversations
Welcome to our podcast
Welcome to MGAA Conversations, the latest addition to the podcast world, hosted by Mike Keating, CEO of the Managing General Agents Association.
🎙️What can you expect?
In this exciting new series, we delve into all things related to the rapidly expanding MGA (Managing General Agent) landscape. With a diverse array of guests from within the insurance industry and beyond, our aim is to explore the challenges, opportunities, and personalities shaping the MGA community.
📱Keep updated with the latest episode
Tune in for our latest podcast episode, scheduled for release every third Monday of the month. We highly value your feedback and eagerly await your suggestions for future topics. Feel free to share your thoughts with us here. And remember to subscribe to MGAA Conversations on your favourite platform to ensure you never miss an episode!
Listen or watch on your favourite platforms
Latest podcasts
Specialty Insurance’s Tipping Point: Brokers, MGAs and AI Leading the Charge
YouTube Pod Bean Spotify Apple Podcast The specialty insurance market stands at a crossroads. Soft market conditions, evolving client risks and the rapid advancement of AI are reshaping how insurers, brokers and MGAs compete—but where will the real value be created? In this episode of MGAA Conversations, host Mike Keating is joined by Joel Markham,…
29th June 2026
Inside BIBA: Why the Broker – MGA ecosystem is thriving in 2026
You Tube Podbean Spotify Apple The UK broking landscape is undergoing a period of quiet but meaningful transformation – but how healthy is the sector really as it heads into BIBA 2026? In this edition of MGAA Conversations, Mike Keating is joined by Liz Latter (CEO, Qclaims), Susan Diemer (Head of Sales & Distribution, Victor…
8th May 2026
Inside BIBA: What’s Next for Ambitious MGAs and Brokers?
You Tube Podbean Spotify Apple The UK’s broker and MGA market continues to evolve at pace – but amidst soft market conditions, consolidation, and accelerating innovation, where should ambitious firms be focusing their attention? In this episode of MGAA Conversations, Mike Keating is joined by David Plummer (Bluefriars), Richard Ellis (Unicorn Underwriting), John Needham (PKF),…
1st May 2026
Counterparty Risk: Why Smart MGAs Are Raising the Bar
You Tube Podbean Spotify Apple In this episode of MGAA Conversations, industry leaders Nathan Banfield (REG Technologies), Sonia Stanton (PRO Global), and Richard Marshall (Antares) come together to unpack one of the most critical – and fast‑evolving- issues facing MGAs and insurers today: counterparty risk. As technology accelerates opportunity and exposure in equal measure, the…
20th April 2026
AI in Insurance: What Leaders Get Wrong About Automation
You Tube Podbean Spotify Apple In this episode, host Mike Keating sits down with Sasha Haco, CEO of Unitary AI, for a candid discussion on what automation really means for the insurance market. Together, Mike and Sasha explore: Why meaningful transformation isn’t about flashy technology, but smart, practical integration How to start small with automation…
20th February 2026
Rewriting the Rules: Inside the Evolution of Accident & Health
You Tube Podbean Spotify Apple In this episode of MGAA Conversations, MGAA CEO Mike Keating is joined by Kieran Morrin, Head of Accident & Health at HDI UK & Ireland, for an in‑depth discussion on the fast‑changing specialist accident and health market. Together, Mike and Kieran explore: How the Accident & Health sector is evolving…
9th February 2026
MGAs, Market Cycles and Lloyd’s: A View from Market Performance
You Tube Podbean Spotify Apple Podcast In this episode of MGAA Conversations, MGAA CEO Mike Keating is joined by Rachel Turk, Chief of Market Performance at Lloyd’s of London, for an insightful discussion on the evolving Lloyd’s market and its growing appeal to MGAs and cover holders. Together, Mike and Rachel explore: Why Lloyd’s has…
19th January 2026
Why Insurance Matters More Than Ever: A Deep-Dive with The ABI
In this episode of MGAA Conversations, MGAA CEO Mike Keating sits down with Hannah Gurga, Director General of the Association of British Insurers (ABI), for a wide-ranging discussion on the state of the UK insurance market in 2025. Together, Hannah and Mike discuss: The industry’s resilience in the face of extreme weather and cyber incidents…
5th January 2026
Championing the Next Generation: Building Talent, Visibility & Engagement in the MGA Market
In this episode of MGAA Conversations, host Jack Harding, Underwriter at Tokio Marine Kiln and Chair of the MGAA Next Generation Committee, to explore how emerging talent is shaping the MGA market and the wider insurance industry. Together, Mike and Jack discuss: How the MGAA Next Gen Committee has evolved — and why refreshing membership…
8th December 2025
Why the London Market Still Leads the World — Caroline Wagstaff on Growth, Regulation & Talent
In this episode of MGAA Conversations, host Mike Keating sits down with Caroline Wagstaff, CEO of the London Market Group (LMG), for a candid and insightful discussion on the health, competitiveness, and long-term future of the London insurance market. Together, Mike and Caroline delve into: How the LMG champions the collective voice of the London…
21st November 2025
Independent but Connected: How Ryan Gill Is Steering Bspoke into Its Next Chapter
In this episode of MGAA Conversations, host Mike Keating speaks with Ryan Gill, CEO of Bspoke Group, about Bspoke’s acquisition by NFP and his vision for the company’s next chapter. Together, Mike and Ryan delve into: Operating “independent but connected” under new ownership Maintaining discipline and focus during market softening Diversification by design and growth…
13th October 2025
Culture, Partnerships and Innovation in a Changing Market with Mike Crane
In this episode of MGAA Conversations, host Mike Keating, CEO of the MGAA, is joined by Mike Crane, SME & Specialty Director at AXA UK, to explore AXA’s long-term approach to growth and the evolving role of delegated authority in the insurance market. This engaging discussion highlights the importance of culture and partnerships, the impact…
29th September 2025
Brokers, Branches & Big Deals: Inside the Industry with Howden’s UK CEO
In this episode of MGAA Conversations, host Mike Keating, CEO of the MGAA, is joined by Kelly Ogley, CEO of Howden Consumer and Local Commercial, to explore the current state and future of broker distribution in the personal lines insurance market. This candid discussion sheds light on branch network trends, the role of scale and…
12th September 2025
About the Host
Michael Keating
CEO, MGAA
Mike’s extensive expertise in the insurance sector has allowed him to witness and adapt to the dynamic shifts within the industry. Throughout his 40 year career, he has navigated the traditional realms of insurers, brokers, and MGAs (Managing General Agents) across both Commercial and Personal Lines markets.
He has held Executive positions at AXA, Midas, UK General and most recently Insurtech start up Qlaims before becoming Chief Executive Officer at the MGAA in September 2020.
Mike is excited about the new MGAA podcast series, which aims to showcase key figures in the UK insurance industry and beyond, providing insight into the challenges and opportunities that the MGA industry encounters.