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Rewriting the Rules: Inside the Evolution of Accident & Health

9th February 2026

Business & Innovation Technology

In this episode of MGAA Conversations, MGAA CEO Mike Keating is joined by Kieran Morrin, Head of Accident & Health at HDI UK & Ireland, for an in‑depth discussion on the fast‑changing specialist accident and health market.

Together, Mike and Kieran explore:

  • How the Accident & Health sector is evolving
  • Why collaborative MGA partnerships are becoming increasingly important
  • The growing role of data‑led decision making
  • How a measured, purposeful approach to technology supports sustainable success
  • What these market shifts mean for MGAs, capacity providers, and the broader insurance ecosystem
  • How new expectations, emerging risks, and fresh opportunities are reshaping the A&H landscape

Here are some insights from Kieran:

  • “MGA’s have played a real crucial part in that growth. Probably half our portfolio within the UK comes through MGA partners.”
  • “We’re a very data driven organization. So that’s the sort of MGA partner that we seek… one that’s also receptive and collaborative… with regards to data initiatives.”
  • “We see it as a partner in transformation… simplifying processes, making those processes more efficient to ultimately give us a better customer experience.”
  • “It’s better than doing it and then having further iterations and updates and re-winding perhaps further down the track. Do it once and do it right.”
  • “It feels more real than perhaps some lines of business. You’re dealing with people, it’s accidents, it’s travel, it’s medical situations.”

Resources:

About The Guest:

Kieran Morrin is Head of Accident & Health at HDI Global UK & Ireland, where he leads the insurer’s A&H proposition across the UK market. He has played a key role in building and developing HDI’s A&H offering and was previously Director of Accident & Health at the business. Kieran brings extensive London market experience in specialty underwriting and portfolio development.