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All Podcasts

With a diverse array of guests from within the insurance industry and beyond, our podcasts explore the challenges, opportunities, and personalities shaping the MGA community.

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Apple podcasts

AI in MGA Underwriting and Claims: How Data, Automation, and Efficiency Win with Gavin Lillywhite of Xceedence

YouTube Podbean Spotify Apple Podcast InsureTV Together Mike and Gavin discuss: The pressures facing modern MGAs, brokers and insurers — softening rates, rising claims, regulatory scrutiny and impatient investors Why embedding robust operational controls is now a strategic necessity, not a nice-to-have How agentic AI and automation are being used to drive real efficiency gains...

4th September 2026

Behind the Curtain: Lessons from a Lifetime Shaping Insurance Law with Michael Payton

YouTube Podbean Spotify Apple Podcast Insurance law is rarely front-page news until someone like Michael Peyton enters the room. In this energetic, wide-ranging conversation, Clyde & Co’s long-standing chairman unpacks stories from the Shergar mystery and Piper Alpha, right through to the AI ‘hallucinations’ haunting today’s legal work. Together, Mike and Michael discuss: AI’s real...

13th July 2026

Business Culture Leadership

Specialty Insurance’s Tipping Point: Brokers, MGAs and AI Leading the Charge

YouTube Pod Bean Spotify Apple Podcast The specialty insurance market stands at a crossroads. Soft market conditions, evolving client risks and the rapid advancement of AI are reshaping how insurers, brokers and MGAs compete—but where will the real value be created? In this episode of MGAA Conversations, host Mike Keating is joined by Joel Markham,...

29th June 2026

AI Technology

Inside BIBA: Why the Broker – MGA ecosystem is thriving in 2026

You Tube Podbean Spotify Apple The UK broking landscape is undergoing a period of quiet but meaningful transformation – but how healthy is the sector really as it heads into BIBA 2026? In this edition of MGAA Conversations, Mike Keating is joined by Liz Latter (CEO, Qclaims), Susan Diemer (Head of Sales & Distribution, Victor...

8th May 2026

Broker-MGA Dynamics

Inside BIBA: What’s Next for Ambitious MGAs and Brokers?

You Tube Podbean Spotify Apple The UK’s broker and MGA market continues to evolve at pace – but amidst soft market conditions, consolidation, and accelerating innovation, where should ambitious firms be focusing their attention? In this episode of MGAA Conversations, Mike Keating is joined by David Plummer (Bluefriars), Richard Ellis (Unicorn Underwriting), John Needham (PKF),...

1st May 2026

Business & Innovation

Counterparty Risk: Why Smart MGAs Are Raising the Bar

You Tube Podbean Spotify Apple In this episode of MGAA Conversations, industry leaders Nathan Banfield (REG Technologies), Sonia Stanton (PRO Global), and Richard Marshall (Antares) come together to unpack one of the most critical – and fast‑evolving- issues facing MGAs and insurers today: counterparty risk. As technology accelerates opportunity and exposure in equal measure, the...

20th April 2026

Regulation & Compliance

AI in Insurance: What Leaders Get Wrong About Automation

You Tube Podbean Spotify Apple In this episode, host Mike Keating sits down with Sasha Haco, CEO of Unitary AI, for a candid discussion on what automation really means for the insurance market. Together, Mike and Sasha explore: Why meaningful transformation isn’t about flashy technology, but smart, practical integration How to start small with automation...

20th February 2026

AI Technology

Rewriting the Rules: Inside the Evolution of Accident & Health

You Tube Podbean Spotify Apple In this episode of MGAA Conversations, MGAA CEO Mike Keating is joined by Kieran Morrin, Head of Accident & Health at HDI UK & Ireland, for an in‑depth discussion on the fast‑changing specialist accident and health market. Together, Mike and Kieran explore: How the Accident & Health sector is evolving...

9th February 2026

Business & Innovation Technology

MGAs, Market Cycles and Lloyd’s: A View from Market Performance

You Tube Podbean Spotify Apple Podcast In this episode of MGAA Conversations, MGAA CEO Mike Keating is joined by Rachel Turk, Chief of Market Performance at Lloyd’s of London, for an insightful discussion on the evolving Lloyd’s market and its growing appeal to MGAs and cover holders. Together, Mike and Rachel explore: Why Lloyd’s has...

19th January 2026

Claims Delegated Authority Reinsurance Underwriting Performance

Why Insurance Matters More Than Ever: A Deep-Dive with The ABI

In this episode of MGAA Conversations, MGAA CEO Mike Keating sits down with Hannah Gurga, Director General of the Association of British Insurers (ABI), for a wide-ranging discussion on the state of the UK insurance market in 2025. Together, Hannah and Mike discuss: The industry’s resilience in the face of extreme weather and cyber incidents...

5th January 2026

Business & Innovation Talent & Education

Championing the Next Generation: Building Talent, Visibility & Engagement in the MGA Market

In this episode of MGAA Conversations, host Jack Harding, Underwriter at Tokio Marine Kiln and Chair of the MGAA Next Generation Committee, to explore how emerging talent is shaping the MGA market and the wider insurance industry. Together, Mike and Jack discuss: How the MGAA Next Gen Committee has evolved — and why refreshing membership...

8th December 2025

Next Gen Talent & Education

Why the London Market Still Leads the World — Caroline Wagstaff on Growth, Regulation & Talent

In this episode of MGAA Conversations, host Mike Keating sits down with Caroline Wagstaff, CEO of the London Market Group (LMG), for a candid and insightful discussion on the health, competitiveness, and long-term future of the London insurance market. Together, Mike and Caroline delve into: How the LMG champions the collective voice of the London...

21st November 2025

Business & Innovation Leadership

Independent but Connected: How Ryan Gill Is Steering Bspoke into Its Next Chapter

In this episode of MGAA Conversations, host Mike Keating speaks with Ryan Gill, CEO of Bspoke Group, about Bspoke’s acquisition by NFP and his vision for the company’s next chapter. Together, Mike and Ryan delve into: Operating “independent but connected” under new ownership Maintaining discipline and focus during market softening Diversification by design and growth...

13th October 2025

Culture, Partnerships and Innovation in a Changing Market with Mike Crane

In this episode of MGAA Conversations, host Mike Keating, CEO of the MGAA, is joined by Mike Crane, SME & Specialty Director at AXA UK, to explore AXA’s long-term approach to growth and the evolving role of delegated authority in the insurance market. This engaging discussion highlights the importance of culture and partnerships, the impact...

29th September 2025

Business Culture Partnerships

Brokers, Branches & Big Deals: Inside the Industry with Howden’s UK CEO

In this episode of MGAA Conversations, host Mike Keating, CEO of the MGAA, is joined by Kelly Ogley, CEO of Howden Consumer and Local Commercial, to explore the current state and future of broker distribution in the personal lines insurance market. This candid discussion sheds light on branch network trends, the role of scale and...

12th September 2025

Business & Innovation

Bridging the Surety Gap: Chris Davies on Innovation, Regulation & Talent

In this episode of MGAA Conversations, host Mike Keating, CEO of the MGAA, is joined by Chris Davies, Group Chief Executive Officer at DRS Bond, to explore the highly specialised world of surety bonds and the niche MGA market. This candid discussion sheds light on how DRS is addressing the capacity gap in the UK...

27th August 2025

Business & Innovation Business Culture

Partnership in Practice: How Zurich, Plum and Brown & Brown Are Redefining MGA Collaboration

In this episode of MGAA Conversations, Mike Keating, CEO of the MGAA, is joined by David Nichols of Zurich and Clive Nathan of Brown & Brown to explore what makes a capacity relationship successful over the long term.

20th June 2025

Business & Innovation Business Culture

Future-Focused and People-Led: AXA’s Journey Toward Sustainable Growth

In this episode of MGAA Conversations, MGAA CEO Mike Keating speaks with Joel Markham, Director of Schemes and Delegated Authorities at AXA UK. Joel discusses AXA’s progressive approach to talent development, its focus on collaboration, and how it is embracing technology to meet the evolving demands of the market.

6th June 2025

Business Culture

Rethinking the MGA: How Pine Walk Balances Freedom with Discipline

MGAA CEO Mike Keating speaks with Rinku Patel, CEO of Pine Walk Capital.

23rd May 2025

Business Culture

Breaking the Mould: Reinventing Insurance Through Technology, Talent & Transformation

MGAA CEO Mike Keating speaks with Amit Tiwari, Co-founder and President of Xceedance

9th May 2025

Business Culture Digital Transformation

From Broken to Brilliant: How Jeff Radke is Reimagining Specialty Insurance

Mike sits down with Jeff Radke, CEO and co-founder of Accelerant, to explore how the company is revolutionizing the specialty insurance industry from the inside out.

29th April 2025

Business Culture

The Future of Underwriting & Claims: Investing in Long-Term Success

Mike Keating sits down with Andy Hurrell, Founder of Corin Underwriting, to discuss the critical role of claims investment in sustainable insurance models.

11th March 2025

Business Culture

Innovation, Talent and Risk Strategies in the Evolving Insurance Market

In this episode, Mike Keating, CEO of MGAA, sits down with Simon McGinn, CEO of Dual UK, to discuss the evolving landscape of the insurance market. With over 30 years of industry experience, Simon shares his insights on tackling key challenges such as rate adequacy, regulatory shifts, and risk management strategies for 2025.

19th February 2025

Business & Innovation Business Culture

Empowering Women and Fostering Innovation in Insurance

In this episode, we sit down with Nadine Kearney, Chief Underwriting Officer for the Specialty Division at Rokstone Underwriting, an award-winning leader with over 15 years of experience in the insurance industry.

22nd January 2025

Business & Innovation Business Culture Leadership

A Year in Review and 2025 Plans

In the latest episode of MGAA Conversations, MGAA CEO Mike Keating and COO Julia Coakley are joined by guest host Joe Malone to reflect on the Association’s achievements in 2024 and outline plans for 2025 and beyond. The discussion highlights the MGAA’s unwavering commitment to enhancing member satisfaction through feedback-driven initiatives, advocacy, and a focus on delivering tangible value to its growing membership base.

6th December 2024

Charting the Future: Integration, AI, and Regulatory Collaboration with Gary Humphreys

In the latest episode of MGAA Conversations, we’re joined by Gary Humphreys, co-founder and Group Underwriting Director at Markerstudy Group. With Markerstudy’s recently approved merger with Atlanta and a successful year of M&A activity, Gary shares his insights into integration, innovation, and the evolving challenges facing the insurance industry.

25th November 2024

Business Culture Regulation & Compliance

Securing Talent and Tech: Thriving in a Poly-Crisis World with Tara Foley

In the latest episode of MGAA Conversations, we are thrilled to welcome Tara Foley, CEO of AXA UK and Ireland, and the first leader representing our Platinum annual sponsor. Tara’s insights illuminate the vital steps the insurance industry must take to navigate today’s challenges and position itself as a future-focused sector.

13th November 2024

Business & Innovation

Redefining the Rules of Partnership Between Carriers and MGAs

In the latest episode of MGAA Conversations, we are delighted to welcome Rob Gibbs, President and CEO of SiriusPoint International. Rob shares his insightful and optimistic views on the MGA market, highlighting its vibrancy and exciting potential for the future.

14th October 2024

Business Culture

How Can Mental Health Awareness Drive Meaningful Business Culture Change?

In this episode of MGAA Conversations, Mike Keating speaks with Claire Russell, founder of Mental Health in Business, about how businesses can turn growing mental health awareness into lasting cultural change. Claire emphasizes that while awareness has increased, many companies risk reducing mental health initiatives to mere box-ticking exercises. To truly make a difference, leadership must create an environment where employees feel comfortable asking for help.

30th September 2024

Business Culture

The Settling of Interest Rates in Both the US and UK Provides a More Stable Environment for Renewed M&A Activity

In the eighth episode of MGAA Conversations, Mike Keating sits down with Kevin Donohue, Managing Director of Mystic Capital Advisors, to explore the evolving mergers and acquisitions (M&A) landscape in both the UK and the US.

16th September 2024

Business Culture

Richard Garry on Data, Tech Regulation, and Climate Change Modelling

In the seventh episode of MGAA Conversations, Mike Keating spoke with Richard Garry, Chief Commercial Officer of Gamma Risk, about how technology is enhancing data-driven decision-making in the insurance industry, the impact of climate change on weather-related risk modelling, and the evolving regulatory landscape.

28th August 2024

Digital Transformation Technology

Enhancing the customer journey through strategic partnerships with Michelle Taylor

Listen or watch on your favourite platforms YouTube Spotify Podbean Apple podcasts In this episode of MGAA Conversations, host Mike Keating interviews Michelle Taylor, Director of Strategic Accounts at Aviva. Michelle discusses her role in maintaining and expanding strategic relationships, her transition back to Aviva from Zurich, and the changing landscape within the organisation. She...

29th July 2024

Broker-MGA Dynamics Customer Experience Leadership

Behind the Broker: Exploring AcriSure’s Unique Path to Success with Mark McIlquham

We are thrilled to be speaking with Mark McIlquham, President of Acrisure UK Retail.

17th June 2024

Broker-MGA Dynamics Business & Innovation Regulation & Compliance

Market Cycles: MGA Opportunities & Challenges with Stuart Reid

In this episode, we are delighted to be speaking with Stuart Reid, Chairman of Partners& and PIKL.

20th May 2024

Broker-MGA Dynamics Market Cycles Regulation & Compliance

Tech Transformations: Exploring the Insurance Landscape with Paul Templar of VIPR Solutions

In this episode, we are thrilled to be speaking with Paul Templar, co-founder and CEO of VIPR Solutions.

15th April 2024

Digital Transformation

What role does the Lloyd’s Market Association play in the London insurance ecosystem with Sheila Cameron

we are incredibly pleased to be speaking with Sheila Cameron, CEO of the Lloyd’s Market Association.

18th March 2024

Digital Transformation Leadership Regulation & Compliance Talent & Education Trade Associations

Navigating the insurance landscape with Graeme Trudgill – CEO of BIBA

In this episode, we’re thrilled to be speaking with Graeme Trudgill, the newly appointed CEO of the British Insurance Brokers’ Association (BIBA) as of July 2023.

19th February 2024

Business & Innovation Leadership Regulation & Compliance Trade Associations

Welcome to the MGAA Conversations podcast with host Mike Keating, CEO of MGAA

We are thrilled to be launching the MGAA Conversations podcast! Every episode, host Mike Keating, CEO of the Managing General Agents Association (MGAA) will be interviewing exciting guests active within our community about their unique insights.

4th January 2024

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