News
Stay informed with the latest news and perspectives from the MGAA, our members, and partner organisations.
The Latest FCA Position on DE&I – DE&I Podcast #10
Summary of Session In our latest podcast episode, Holly Mapstone, HR Consultant, IHRS, and Nikki Bennett, MD, UKGI, delve further into the latest FCA position on DE&I and the implications on businesses in the financial services sector. Holly and Nikki are joined by Alison Cairns, L&D Manager, MGAA. The questions covered in the podcast include:...
27th May 2025
Customer Vulnerability: Why Diversity and Inclusion Helps – DE&I Podcast #9
Summary of Session In our latest podcast episode, Holly Mapstone, HR Consultant, IHRS, and Nikki Bennett, MD, UKGI, delve further into the critical topic of customer vulnerability within the financial sector. This podcast looks specifically at how the company culture and approach to DE&I can support customer vulnerability, Holly and Nikki are joined by Alison...
27th May 2025
Board Reporting: Setting an Evidence-Based DE&I Strategy
About this session In the evolving landscape of UK financial services, boards are under increasing pressure to demonstrate meaningful progress on Diversity, Equity, and Inclusion (DE&I). This webinar explores how to design and report on an evidence-based DE&I strategy that aligns with the Financial Conduct Authority’s (FCA) expectations, including the latest guidance from CP23/20 and...
23rd May 2025
Recruitment – Attracting Top Talent for the Role
About this session What to Expect: In this engaging webinar on Recruitment – Attracting the Best Talent for the Role, you’ll gain valuable insights into creating a fair and inclusive hiring process. We’ll explore practical ways to remove bias from recruitment, ensure your processes are welcoming and accessible, and provide you with the best tools...
31st March 2025
Non-Financial Misconduct
About this session Join this webinar to explore why the Financial Conduct Authority (FCA) has heightened its focus on non-financial misconduct in the financial sector. Ahead of its forthcoming Policy Statement, we’ll examine the scope of non-financial misconduct—including bullying, harassment, discrimination, and other inappropriate behaviours—and its impact on culture, operations, and reputation. You’ll gain practical...
31st March 2025
Bullying & Harassment in the Workplace
About this session In this webinar, you will gain insights into the various forms of bullying and harassment in the workplace and understand how they can harm individuals and hinder organisational success. You will learn the critical role senior managers play in creating a positive work environment, the importance of having robust strategies and processes...
28th March 2025
Embracing Vulnerability in the Financial Sector – DE&I Podcast #8
Summary of Session In our latest podcast episode, Holly Mapstone, HR Consultant, IHRS, and Nikki Bennett, MD, UKGI, delve into the critical topic of vulnerability within the financial sector. With increasing complexities and challenges facing the industry, understanding vulnerability has never been more relevant. Holly and Nikki are joined by Julia Coakley, COO, MGAA. We...
11th December 2024
The FCA Business Plan – key themes in relation to DE&I and Culture
Summary of Session Join us for the next session in our series of DE&I Training webinars. In this session, Holly and Nikki will explore the FCA’s latest proposals on diversity and inclusion. They’ll cover strategies for improving workplace diversity, new data reporting requirements, and aligning DE&I goals with regulatory expectations. Learn how to foster an...
11th December 2024
DE&I Mini Webinar: Enhance Your Recruitment Strategy
Summary of Session Join us for our first Mini Webinar! In just 15 minutes, gain invaluable insights from Holly Mapstone, HR Consultant at IHRS, on how to navigate today’s labor challenges and enhance your recruitment strategy. What You’ll Learn: Innovative Interview Techniques: Master various interview styles to thoroughly assess candidates. Strategic Talent Attraction: Discover best...
10th December 2024
Diversity, Equity & Inclusion Roundtable
About this session Diversity, Equity & Inclusion is becoming increasingly important within the industry, with a consultation on the subject being carried out by the FCA in December 2023, and a key report from the University of Nottingham / Browne Jacobson highlighting that there is still some way to go until we can truly call...
13th September 2024
Diversity, Equity & Inclusion Training – Podcast #6
Age Diversity Can you easily describe the concepts of Diversity, Equity & Inclusion? In this podcast, Tim Richards, Technical Services Manager at MGAA, speaks to Holly Mapstone, HR Consultant, IHRS, to discuss some key components of D, E & I to progress diversity and inclusion plans. This podcast tackles the subject of age diversity. Recording...
23rd August 2024
Diversity, Equity & Inclusion Training – Podcast #5
The Inclusive Workplace Can you easily describe the concepts of Diversity, Equity & Inclusion? In this podcast, Tim Richards, Technical Services Manager at MGAA, speaks to Holly Mapstone, HR Consultant, IHRS, to discuss some key components of D, E & I to progress diversity and inclusion plans. This podcast tackles the subject of the inclusive...
23rd August 2024
Diversity, Equity & Inclusion Training – Podcast #4
The Equality Act from an HR Perspective Can you easily describe the concepts of Diversity, Equity & Inclusion? In this podcast, Tim Richards, Technical Services Manager at MGAA, speaks to Holly Mapstone, HR Consultant, IHRS, to discuss some key components of D, E & I to progress diversity and inclusion plans. This podcast tackles the...
23rd August 2024
Diversity, Equity & Inclusion Training – Podcast #3
Inclusive Leadership Can you easily describe the concepts of Diversity, Equity & Inclusion? In this podcast, Tim Richards, Technical Services Manager at MGAA, speaks to Holly Mapstone, HR Consultant, IHRS, to discuss some key components of D, E & I to progress diversity and inclusion plans. This podcast tackles the subject of inclusive leadership. Recording...
23rd August 2024
Diversity, Equity & Inclusion Training – Podcast #2
Understanding Yourself and Your People Can you easily describe the concepts of Diversity, Equity & Inclusion? In this podcast, Tim Richards, Technical Services Manager at MGAA, speaks to Holly Mapstone, HR Consultant, IHRS, to discuss some key components of D, E & I to progress diversity and inclusion plans. This podcast tackles the subject of...
23rd August 2024
Diversity, Equity & Inclusion Training – Mini Webinar #6
Navigating the HR Landscape in 2024 Can you easily describe the concepts of Diversity, Equity & Inclusion? In this mini webinar, Holly Mapstone, HR Consultant, IHRS, will help to identify some key components of D, E & I and help highlight some important actions and steps to be taken to prompt positive change in teams...
23rd August 2024
Diversity, Equity & Inclusion Training – Mini Webinar #5
Inclusive Communication Can you easily describe the concepts of Diversity, Equity & Inclusion? In this mini webinar, Holly Mapstone, HR Consultant, IHRS, will help to identify some key components of D, E & I and help highlight some important actions and steps to be taken to prompt positive change in teams and progress diversity and...
23rd August 2024
Diversity, Equity & Inclusion Training – Mini Webinar #4
Creating a Safe Environment Can you easily describe the concepts of Diversity, Equity & Inclusion? In this mini webinar, Holly Mapstone, HR Consultant, IHRS, will help to identify some key components of D, E & I and help highlight some important actions and steps to be taken to prompt positive change in teams and progress...
23rd August 2024
Diversity, Equity and Inclusion – Session #6 for Senior Leaders and Managers
Navigating the HR Landscape in 2024: DEI Strategies & Influential Leadership Join this month’s webinar for a comprehensive study into the HR trends impacting businesses in the last six months. During the webinar we will delve into the implications and potential risks these trends pose to your team and business while learning strategic planning and...
16th August 2024
Transforming Equality, Diversity and Inclusion (EDI) in UK Insurance – lessons for MGAs
About this session The University of Nottingham, supported by Browne Jacobson, has produced milestone research on equality, diversity and inclusion in the UK insurance market. This briefing will enable MGAs to maximise the value of the research in addressing the legal, regulatory and operational issues arising in relation to EDI. Read the report here: First...
16th August 2024
Diversity, Equity and Inclusion – Session #5 for Senior Leaders and Managers
About this session Elevating Your Management Through Inclusive Communication In the dynamic landscape of today’s corporate world, effective communication is essential to success. In our fifth live webinar tailored for senior leaders, we will delve deep into the realm of inclusive communication and its profound impact on equitable leadership and organisational growth. Key Takeaways from...
16th August 2024
Diversity, Equity & Inclusion Training – Mini Webinar #3
About this session Challenging Your Assumptions Can you easily describe the concepts of Diversity, Equity & Inclusion? In this mini webinar, Holly Mapstone, HR Consultant, IHRS, will help Senior Leaders and Managers to identify some key components of D, E & I and help highlight some important actions and steps to be taken to prompt...
16th August 2024
Diversity, Equity and Inclusion – Session #4 for Senior Leaders and Managers
About this session Creating a safe environment! In the fourth live webinar, we will provide members with an opportunity to explore and learn about the importance of psychological safety, and the impact it can have on your team and performance when you align a positive workplace culture with a safe working environment. We will explore...
12th August 2024
Diversity, Equity & Inclusion Training – Podcast #1
Inclusion Making sure the correct policies and practices are in place to create a natural and inclusive culture. Tom Wood from Searchlight Insurance Training speaks to Holly Mapstone from Insurance HR Solutions. Can you easily describe the concepts of Diversity, Equity & Inclusion? In this podcast, Tom Wood from Searchlight speaks to Holly Mapstone, HR...
9th August 2024
Diversity, Equity and Inclusion – Session #3 for Senior Leaders and Managers
About this session Challenging your Assumptions! In the third live webinar, we will provide members with an opportunity to explore and learn about unconscious bias decisions and the impact these decisions and thoughts can have on our working life and success. We will talk about the science that supports the theory, as well as provide...
9th August 2024
Diversity, Equity and Inclusion – Session #2 for Senior Leaders and Managers
How it went Challenging Conversations- The what, why and how? In the second live webinar, we will provide members with an opportunity to explore and learn about how to prepare and have a challenging conversation at work. It is fair to say, challenging conversation with your peers and team are a common occurrence and something...
15th May 2023
Diversity, Equity and Inclusion – Session #1 for Senior Leaders and Managers
Session details We have recently enhanced the MGAA Membership Benefits proposition by launching a Diversity, Equity & Inclusion (DE&I) training programme for all MGAA members which includes access to bi-monthly training webinars, podcasts and articles led by Holly Mapstone, an experienced financial services human resources and DE&I specialist. One of our key motivations in introducing...
30th March 2023