News
Stay informed with the latest news and perspectives from the MGAA, our members, and partner organisations.
Introduction to Flood Re
About the session Introduction to Flood Re – a brief history and outline of our purpose. Build Back Better – what it is, how it works and the difference it’s making to homes at high risk of flooding. How adapting our outdoor space can mitigate the effects of a flood at both property and community...
15th December 2025
How API-Driven Insurance Models are Transforming Distribution
About this session This webinar will explore how API-driven insurance models are transforming distribution, reducing operational costs, and enhancing customer experience across the MGA landscape. Root will share how API-first architecture enables MGAs to launch new products faster, integrate seamlessly with partners, and deliver embedded insurance solutions that meet the digital expectations of modern customers....
5th December 2025
The Capital Performance of Capacity Providers
About the session The relationship between MGAs and their capacity providers is the cornerstone of delegated underwriting. But what happens when the financial strength of those providers shifts? In this session, we’ll explore why capital performance isn’t just a number on a balance sheet — it’s a vital signal of stability, sustainability, and future opportunity....
5th December 2025
Cyber Interrupted – Business Interruption Considerations for Affected Insureds
About this session Go beyond the incident itself – as the dust settles, what else has been lost? We’ll discuss the business interruption and extra expense elements of cyber claims, and how the need for expert assistance continues far past the initial response. Presenter’s Slide Deck Group Learning Objectives At the end of this session,...
28th November 2025
How to Gain an Unfair Advantage with an Outstanding MGA Brand
About the session This webinar will explain the fundamentals of brand creation and the practical steps MGAs can take to transform their businesses into brands that build enduring value. Using real-world examples, Chromatic will introduce a systematic approach to brand strategy, design, and marketing, helping leaders to understand the process and identify opportunities. Presenter’s Slide...
24th November 2025
Insurance Insider – Behind the Headlines
About this session Insurance Insider editor Fiona Robertson will take us through the view from the Insider’s news team on key trends and themes that will shape the London market. Presenter’s Slide Deck Group Learning Objectives At the end of this session, delegates will be able to: List key influences that London market businesses will...
21st November 2025
GenieAPP – Demystifying Chain-Ladder & Smarter Reserving for MGAs
About this session For many MGAs, reserving and pricing can feel out of reach, actuarial expertise is expensive, and spreadsheets often leave gaps. This webinar is designed to educate and empower MGA teams with practical knowledge and accessible tools. What will we cover? We’ll begin with the fundamentals: What is Chain-Ladder? An accessible introduction to...
20th November 2025
A 360° Lens on Risk Data & AI: Control, Clarity & Competitive Edge
About this session This session provides a clear overview of the fundamentals of Risk Engineering and the vital role of real-time, accurate insights to improve portfolio performance, enabling smarter decisions to mitigate claims. The session also addresses how these capabilities & the use of AI to analyse data can support growth in a resource-constrained environment...
20th November 2025
Breathe In: Stress Out – Practical Approaches to Managing Stress
About this session The MGAA Next Gen Committee in partnership with Mental Health in Business (MHIB) invite you to attend this session being delivered on National Stress Awareness Day. Stress is a fact and life – and something most of us will experience. This brand-new session delivered by MHIB explores practical ways to manage stress...
12th November 2025
Attaining the Single Customer View
About this session This market briefing from LexisNexis Risk Solutions will explain how MGAs can create one consolidated customer record that is a true representation of every dealing an individual has had with their brand. By linking fragmented records across policies, claims, and underwriting it becomes easy to create a comprehensive view of each customer,...
6th November 2025
Unlocking Growth Through a Connected MGA Ecosystem
About this session The webinar Unlocking Growth Through a Connected MGA Ecosystem will examine today’s MGA challenges and show how ecosystem thinking can improve efficiency, underwriting, and growth. Adam Masojada will introduce the Accelerant Marketplace as a practical example, highlighting how it connects MGAs with risk capital partners and streamlined services to remove friction and...
3rd November 2025
Reimagining Claims Processing with Multi-Agent AI
About this session In this Market Briefing, we will showcase how Agentic AI can transform insurance operations by delivering measurable performance improvements and strategic value. Traditionally, claims processing is fragmented, involving disconnected tasks like triage, fraud detection, and compliance checks. This leads to heavy manual workloads, increased costs, and slow turnaround times. FNOL360, our Agentic...
24th October 2025
Employment/Non-Financial Misconduct
About this session Tackling ‘toxic’ culture is a regulatory priority. The FCA is taking the guesswork out of what non-financial misconduct is reportable and from 1 September 2026 it is extending its rules to 37,000 additional non-bank entities including managing agents, underwriters and insurers. In this briefing, we’ll be addressing what you need to know...
24th October 2025
Soft Targets – Hard Truths. Everything MGAs Need to Know About Cyber Risk
About this session This training session will outline why hackers target the insurance sector, how their tactics, techniques and procedures have evolved, and the steps businesses need to take to achieve operational resilience and regulatory compliance. Presenter’s Slidedeck Group Learning objectives At the end of this session, delegates will be able to: Explain how (and...
1st October 2025
Economic Crime & Corporate Transparency Act – Proactive Approaches for a Safer Tomorrow
About this session The Economic Crime & Corporate Transparency Act 2023 (ECCTA), in particular the introduction of a new corporate criminal offence of failure to prevent fraud and the extension of the ‘Identification Doctrine’ to senior managers, presents a seismic change to the financial crime and compliance landscape. Under the offence, large organisations may be...
1st October 2025
Quote 3x Faster Without Hiring
About this session Most MGAs think their bottleneck is people. It is not. It is the 40% of underwriter time wasted on admin. Email chains. PDF attachments. Re-typing into spreadsheets. That is not underwriting, that is admin work. In this session, we will explore what’s actually working: How top MGAs are doubling submission capacity without...
25th September 2025
Exponential Potential: The Application of AI to the Insurance Industry
About this session Discover how AI is revolutionizing underwriting, claims, and customer experience. In this session, delivered by Brandon Nuttall, Chief Digital & AI Officer at Xceedance, you will learn practical strategies to leverage this transformative technology, hear some real-life benefits for insurance businesses, and develop an understanding of how you can stay ahead of...
25th September 2025
Environmental Liability – More Than Pollution
About this session Join Aspen Insurance and Weightmans law Firm who will explore the overlooked exposures in general liability, highlighted policy gaps, and shared real-life case studies — including the Bartoline case, which set an important precedent for how sudden and accidental pollution is handled in liability insurance Presenter’s Slidedeck Group Learning objectives At the...
18th September 2025
Navigating the Future of Specialty Insurance: Trends, Challenges & Opportunities
About this session In this session, participants will gain insights into how an insurance company thinks about MGA-Coverholder delegation, emerging risks and the changing regulatory landscape. They will also explore how AmTrust International utilises its niche expertise and MGA partners to deliver flexible solutions across its five core lines of business. Presenter’s Slidedeck Group Learning...
16th September 2025
AI: A Practical Perspective for MGAs
About this session This session provides a practical look at how MGAs can use AI in meaningful ways. It explains what AI is, where it works well, and how it differs from traditional analytics. The presentation highlights real use cases, key challenges, and the steps MGAs can take to begin or expand their AI journey...
28th July 2025
Data Privacy and AI – Is it Safe to Send my Data to AI models?
About this session AI offers huge potential for insurers, but getting it right demands careful thought. This session shows you what truly makes AI secure and practical for your business. We’ll explore the critical details of secure hosting, managing data, retraining models, and building strong governance. You’ll see real-world insurance examples, learning how to put...
28th July 2025
Subsidence – The Past, Present and Future
About this session Nikki Randawa from Innovation Group will lead a roundtable discussion alongside a panel of industry experts, exploring the evolving landscape of subsidence. The session will provide a brief overview of the history of subsidence, examine the current challenges facing the industry, and offer insight into future developments and what lies ahead. ...
10th July 2025
Product Liability and the Product Liability Directive – Preparing for Change
About this session 2024 saw significant changes in the product liability landscape across the UK and Europe with the changes to the regulatory and civil liability landscape in the wake of BREXIT and with the EU and UK Governments and Regulators seeking to modernise existing laws and regulations that have been in place for over...
25th June 2025
Legal Expenses – A Ticket to Ride?
About this session Overview of the development of Legal Expenses, how the law has interacted with Legal Expenses, product problems, and the future of legal expenses. Presenter’s Slide Deck Group Learning Objectives At the end of this session, delegates will be able to: – Describe the mechanics of Legal Expense cover Summarise the future of...
25th June 2025
The Proactive Trader
About this session This webinar is aimed at underwriters who are looking to build strategic relationships with their brokers. During the session, we will look at the skills required to build strong, long-lasting relationships and business development. Presenter’s Slide Deck Group Learning Objectives At the end of this session, delegates will be able to: –...
13th June 2025
Cracking the Chain: RegTech’s Role in Fair Value Compliance
About this session As the FCA’s Consumer Duty embeds itself into the DNA of insurance firms, the need for transparent, timely, and accurate data across the distribution chain has never been more urgent. In parallel, fair value assessments are under increased scrutiny — with recent FCA feedback making it clear that many firms are still...
13th June 2025
AI in Insurance: Reaping the Benefits by Navigating the Challenges
About this session This briefing explores the increasing use of AI in insurance. In addition to identifying the potential uses and benefits of AI, it explores the key risks and legal issues relating to the use of AI (including what MGAs can do to manage and mitigate those risks and issues) and the developing regulatory...
6th June 2025
The Future of Insurance: AI on Autopilot
About this session With a ground swell in use of AI in 2025, how each firm uses AI to gain competitive advantage is the question all firms are wrestling with. Use of AI to support business process needs to be considered more widely with consideration given to how you control, how you contain it and...
30th May 2025
Exposures for Directors and Officers
About this session The latest Global D&O survey report, produced in collaboration with WTW, reveals the key risks impacting boardrooms today – and how directors, officers, and risk managers are responding. Our panel will outline the overall Top 7 risks list as revealed by the survey, before delving into some of the topics in more...
29th May 2025
Specialty Market: 2025 Outlook
About this session As the delegated authority segment continues to grow and evolve, the landscape is becoming increasingly complex. In part, these changes are driven by broker conglomerates in the U.S. and U.K., who have obtained significant market clout. Join George Bucur, MarshBerry Managing Director & Specialty Practice Co-head, as he delves into aspects of...
23rd May 2025
Making Safe Insurance Decisions with Ordnance Survey Data
About this session This briefing will focus on using Ordnance Survey data to make insurance decisions with confidence. In this session, James will cover a range of examples of how location data has helped to bring cost savings, unlock competitive premiums and bring peace of mind to both end customers and insurers managing portfolio risk....
19th May 2025
Employment Law update and a spotlight on Non-Financial Misconduct
About this session Non-Financial Misconduct – understanding the impact and investigating such conduct. This market briefing will also include an update on the Employment Rights bill. Presenter’s Slide Deck Group Learning Objectives At the end of this session, delegates will be able to: Explain the impact of Non-Financial Misconduct in employment Describe how to conduct...
2nd May 2025
Enhancing Specialty Insurance through Data Analytics, AI, and Expert Insights
About this session The specialty insurance market is a $250 billion market, and MGAs are playing an increasingly important role in the space. This webinar introduces Accelerant and its focus on unlocking MGAs’ unique capabilities through a mix of insights and analytics, distribution strategy support, operational resources, and commitment of stable underwriting capacity. At Accelerant,...
2nd May 2025
A Refreshing Approach to MGA Partnerships
About this session Peach may well be the best MGA capacity provider that you’ve never heard of, but we believe that our refreshing approach to delegated partnerships is something worth shouting about! Although we are a relatively new brand, we are underpinned by the 125+ year UK heritage of NPA Insurance. This briefing will tell...
2nd May 2025
Cyber Insurance – Realities vs Myths Putting SMEs at Risk
About this session Many UK SMEs are failing to take up cyber insurance and strengthen their risk management at a time when criminals are finding more sophisticated ways to take advantage of weaknesses and gain access to systems and data. There is now a widening gap between the exposure and cyber threats SMEs face and...
25th April 2025
Uninsurable Future? How Climate Change is Transforming Risk in the UK
About this session As climate change progresses, insurers face increasing challenges that will alter the insurability landscape, driving innovation and a more holistic view of risk. Recording Presenter’s Slide Deck Group Learning objectives At the end of this session, delegates will be able to: Describe the connection between climate change and the increasing frequency of...
3rd April 2025
Commission Disclosures: Approaches, Challenges and Legal Ruling
About this session Considering the UK Court of Appeal’s recent ruling on motor finance commission disclosures, this webinar will explore the critical importance of transparency of premium finance commissions to customers. Key topics include: Current regulations Case studies of leading firms Strategies for ensuring customer informed consent Compliance measures This event is essential for compliance...
26th March 2025
Transforming ESG Challenges into Opportunities: Enhancing Profitability in Commercial Insurance
About this session In recent years, the insurance industry has faced mounting pressure from institutions, regulatory bodies, and the public to quantitatively evaluate, monitor, and disclose the ESG adequacy of their commercial insured portfolios. However, accessing ESG data and metrics for commercial clients remains a significant challenge, particularly for the SMEs segment where very limited...
26th March 2025
Driving the Sustainability Challenge in Claims
About this session There is much talk on the impact of climate change in the press. This webinar aims to explain how climate change has a direct impact on the insurance sector and suggests how taking a systems approach has real benefits to driving a more sustainable claim solutions. It will also provide some ideas...
26th March 2025
The True Cost of Equipment Failure – Why Equipment Breakdown Insurance is Essential for Businesses
About this session Today’s business equipment is more high-tech and specialised than ever, but it can also be more unpredictable. From physical damage to unforeseen events, equipment failure is a commercial reality and can cause significant financial losses for unprepared businesses through downtime, repairs and loss of revenue. HSB’s one-hour webinar focuses on the typical...
26th March 2025
The Critical Role of Geospatial Intelligence Data in Property Insurance Pricing
About this session This Market Briefing for the MGAA will look at the extreme weather events of the past few years, from the heatwaves in 2022 and 2023 to the succession of storms in the Autumn and Winter of 2023 and 2024. Caroline will look at the most recent predictions for increasing weather events and...
25th March 2025
The Employment Rights Bill legal update – What do we know so far?
Summary of Session This webinar will give a general overview for Managing General Agents to understand the changes coming into force with Labour’s manifesto commitments to change the Employment Rights Bill, and the impact of these changes that MGAAS will need to implement into their working practices. Recording Presenter’s Slide Deck Group Learning Objectives At...
19th February 2025
Modern Slavery & the Supply Chain: Insurance Market Risks
Summary of Session Join us for this market briefing as we discuss the implications of the judgment in the ‘World Uyghur Congress’ case from June 2024, which casts a long shadow over global supply chains and the potential contamination with criminal property. The extent of the Court of Appeal’s ruling serves as a stark reminder...
10th December 2024
How Ecclesiastical can complement your expertise and support growth
Summary of Session Join us as Ecclesiastical Insurance presents their MGA proposition, highlighting the growth and opportunities that arise from a true partnership. This briefing will explore how Ecclesiastical’s A-rated capacity and consistent underwriting strategy complement your expertise, empowering you to conduct business with exclusivity in your sector—ensuring longevity and freedom from micro-management. The team...
10th December 2024
Transforming ESG Challenges into Opportunities: Enhancing Profitability in Commercial Insurance
Summary of Session Join us as we explore the growing pressure on the insurance industry to quantitatively evaluate, monitor, and disclose the ESG adequacy of commercial insured portfolios. In recent years, institutions, regulatory bodies, and the public have increased their demands for transparency. However, accessing ESG data and metrics, especially for SMEs, remains a significant...
10th December 2024
The AI ‘arms race’ and its business impact
Summary of Session As AI continues its rapid evolution, policymakers, business leaders and civil society are struggling to keep pace with the risks and opportunities this technology represents. AI promises to drive economic efficiencies across sectors, democratise access to knowledge, improve public security and create new pathways to ecological sustainability. However, the same technology can...
10th December 2024
Attracting, Retaining and Developing Talent in 2024
Summary of Session Innovation Group’s Gary De Groot hosts an interactive roundtable session on what attracting, retaining and developing talent looks like within the Insurance Industry today. Gary will be joined by colleagues Peter Shortland, Jessica Power and Tim Monaghan. During this session the team will be looking into the challenges we face today as...
10th December 2024
Take steps to a greener future: Introducing AXA Climate School
Summary of Session The AXA Future Risks Report 2023 highlighted that climate change is still the number one concern for experts around the world. And with the rise of the Environmental, Social and Governance (ESG) directive it’s never been a better time to shine the spotlight on climate change. AXA will be introducing the AXA Climate School for you...
10th December 2024
Getting the most out of AI without breaking the bank
Summary of Session In this briefing, Broadstone will provide an overview of widely available AI tools and share their experiences with integrating them into their working environment. They will also conduct a live demonstration of AI in action, showcasing how these tools can be used to create bespoke solutions for data cleansing, calculations, and reporting....
10th December 2024
ESG & Climate Change Litigation And Regulation
Summary of Session The session will offer a clear and practical overview of the broad and evolving ESG landscape. It will start with a focus on the environmental (“E”) aspect, highlighting climate litigation and the liability risks this presents to insurers and policyholders. Next, the session will examine the governance (“G”) side of ESG, looking...
9th December 2024
Accident Investigations & Claims Defensibility
Summary of Session Gavin Rowell, Director of Loss Adjusting with Innovation Group Adjusting, will be providing a briefing session on Accident Investigations and Claims Defensibility. The session will provide key insights into why and how policy holders should complete appropriate incident investigations, the common pitfalls noted on a day-to-day basis and how these can impact...
9th December 2024
FSCS, Recoveries and 2023/24 in Review
Summary of Session In this market briefing, there will be an overview of the FSCS, its statutory basis, the rules set by regulators, and how it collaborates with the wider regulatory community. The briefing will also focus on the compensation paid out in recent years, including the recoveries process, with case studies illustrating how this...
6th December 2024
Taking advantage of technology to improve claims service
Summary of Session How can we improve outcomes not only for customers but also for our staff and intermediaries? This presentation will explore the importance of gathering complete information upfront, integrating with databases, and simplifying the process for customers. We’ll examine how these steps can enhance an MGA’s efficiency in claims handling. The goal is...
6th December 2024
The unique challenges and opportunities of premium payments
Summary of Session Premium payments present unique challenges and opportunities, primarily due to the complexity of shared payments, distinguishing them from other supply chain payment types. Current practices involve managing high transaction volumes and ensuring regulatory compliance with manual processes, creating significant challenges. Streamlining these processes with an integrated finance operation layer enhances efficiency and...
6th December 2024
Tech Matters Surgery – Modernise Your MGA
About this session Want to modernise your MGA? Is tech or data holding back much needed growth, efficiency or service improvements? Share & air your blockers and tech questions on digital distribution, back office tech or any part of the insurance lifecycle. A problem shared is a problem halved; this briefing allows you to put...
19th September 2024
ESG – What you need to know
About this session Environmental, Social & Governance (ESG) is becoming the catch-all term for sustainable and responsible business practices, but what actually is it and why do you need to know? In this session we tackle those questions, introducing the delegate to what ESG is, how it has evolved over time, why it is increasingly...
17th September 2024
Driving Growth: Mastering Personal and SME Cyber Insurance Markets
About this session Join us for this insightful session and learn how to unlock growth with personal and SME cyber insurance, understand trends and distribution models, find ways to contain losses, and how to prospect efficiently and effectively. Learning objectives At the end of this session, delegates will be able to: Describe how to prospect...
17th September 2024
Change Management
About this session Surely there’s a ‘right’ way of implementing a change, a way that’s just going to work. Well, there’s certainly lots of advice out there, but how do you make sense of it all? On 18 June, Ian Mercer (Merceric Executive Coaching) returns for another of his popular management Market Briefings for the...
13th September 2024
Defensibility/HSE – Managing a Crisis
About this session Navigating the intersection of Crisis Management and Defensibility is crucial for organizations, as they grapple with escalating penalties for health and safety offenses and the imperative of robust processes to shield against civil claims. In this Market Briefing, Clyde and Co will explore: Crisis Management Where organisations are convicted of health and...
12th September 2024
Navigating the Regulatory Compliance Landscape Efficiently
About this session The ever-changing regulatory landscape brings many challenges which firms must deal with daily. Ever Comply emerges as a cutting-edge, cloud-based compliance management platform, designed specifically to streamline, and enhance compliance processes for solo regulated firms. Our platform offers a Core Module, Policies & Procedure Modules, a Consumer Duty Toolkit and an Advice...
12th September 2024
Underwriting efficiency and the adoption of digital services
About this session In today’s fast-paced insurance industry, the ability to adapt and integrate digital services is not just an advantage—it’s a necessity. This session will delve into the critical steps necessary for underwriters to identify and implement process changes that can significantly boost efficiency. We’ll explore the landscape of digital services available, discuss how...
23rd August 2024
Debunking the myths of AI for MGAs
About this session In this market briefing, Insly discusses ways that MGAs can utilise AI with real use cases and what to expect in the future. Learning objectives At the end of this session, delegates will be able to: Summarise some of the misconceptions of AI Explain some of the key benefits of MGAs utilising...
23rd August 2024
Gen AI – Your Underwriting and Distribution Copilot
About this session Explore the transformative potential of Gen AI for MGAs. In this Market Briefing, the experts from Encora will take you beyond the hype and buzzwords, they’ll demonstrate how Gen AI can automate underwriting and streamline claims operations, while enhancing customer service. Learning objectives At the end of this session, delegates will be...
23rd August 2024
Exposures for Directors – The Top Risks in 2024
About this session What does the UK exposure landscape for directors look like? What keeps directors awake at night? Our panel will outline the core risks as revealed the latest WTW Global D&O survey including collective actions, insolvency and emerging exposures. Learning objectives At the end of this session, delegates will be able to: Summarise...
23rd August 2024
The Hybrid Fronting Insurer: Delivering Capacity to MGAs
About this session This session will help members understand the hybrid fronting model; how it operates and how this model enables access to a variety of capacity, highlighting the benefits it provides to MGAs and other underwriting specialists. Learning objectives At the end of this session, delegates will be able to: Explain what a Fronting...
23rd August 2024
DARE 3 – Computable Binding Authority Agreement (CBAA) Phase 1 Deep Dive
About this session Join us for this insightful session regarding DARE, an LMA initiative that kicked off in 2021 to completely re-imagine DA in the Lloyd’s and London Market. Development of a Computable Binding Authority Agreement is the first step in realising the DARE Vision of a digital DA marketplace. The CBAA project received funding...
23rd August 2024
Effective ways to cross-sell to maximise opportunities
About this session Join us for an insightful webinar that will show how effective cross-selling can meet your customers’ insurance needs and maximise your opportunity. It will explore how MGAs can use their freedom to access various capacity providers, overcoming the traditional obstacles faced by insurers, to offer solutions that tackle this long-standing issue. It...
23rd August 2024
Non-Financial misconduct – unblurring the lines
About this session Join us for this Market Briefing where the experts from Mills & Reeve will discuss non-financial misconduct which has been an area of increasing focus over recent years. It is again high on the regulatory agenda, with the FCA’s goal being to ensure more visibility of the issue in the workplace. Despite...
23rd August 2024
Diary of an MGA CEO
About this session Join us for this insightful session: three years into his new MGA venture, seasoned insurance entrepreneur Mike Fenton reflects on the realities of his latest start-up journey, lessons learned and his expectations for the future. Gems of knowledge will be shared on setting up distribution channels for specialty covers, tech systems, speed...
23rd August 2024
The FCA Business Plan & Strategy 2024/5 – A Look At The Key Points
About this session Join us for this Market Briefing where the experts from ICSR will discuss the upcoming FCA Business Plan, which sets the regulatory agenda for insurance firms in the coming 12 months. Released on 19th March 2024, the plan sets out the key areas of focus for the next 12 months, the last...
23rd August 2024
Lloyd’s Blueprint Two Update with Matt Unsworth
About this session The Lloyd’s and London market is changing; moving to a future that is built on data, automation and standardisation. Through Blueprint Two, Lloyd’s is building on established strengths, linking expertise, capital, and innovation in a digital, future-ready setting. Lloyd’s is transforming the journey of placing risk and making claims. In collaboration with...
16th August 2024
Delegated Authority: How do you know you are doing it right?
About this session Join us for this Market Briefing where the experts from GreenKite discuss end-to-end onboarding and management of Delegated Authority arrangements, ensuring that these are both operationally efficient and compliant with FCA requirements and in particular, Consumer Duty. The panel will focus on answering the question, “How do you know you’re doing it...
16th August 2024
An update on AM Best’s Performance Assessment for Delegated Underwriting Authority Enterprises
About this session AM Best launched its Performance Assessment on 1 February 2022 recognising the importance of Delegated Underwriting Authority Enterprises (DUAE) within insurance distribution and the segment’s significant growth over the past decade. This briefing will provide a ‘refresher’ overview of the assessment process & methodology, a summary of some published examples and AM...
16th August 2024
Green is not always clean & You still need to “Mind the Gap”
About this session Green is not always clean Join us for a brief overview of the environmental risks still presented by Net-Zero, renewable and “green initiatives”. You still need to “Mind the Gap” Since 2010 Graham Hawkins has been presenting to the market about the gaps in cover between Property and General liability policies. Gaps...
16th August 2024
Governance: preventing personal liability for board members
About this session This presentation will address (i) the different legal and regulatory risks which can give rise to personal liability for board members and other senior personnel when carrying out their roles within governance structures, and (ii) the ways such risks can be prevented, reduced or mitigated. Learning objectives At the end of this...
16th August 2024
Appointed Representatives – mitigating current risks and future reforms
About this session The FCA has long-held concerns over the operation of the current appointed representative regime and whether it provides good outcomes for customers. This session provides an overview of these issues, as experienced by those within the insurance distribution chain and considers how best to navigate them, including: What are Appointed Representatives? Why...
16th August 2024
Is it time to let the customer fly the plane?
About this session A much-discussed topic: customer-centricity. As tech-enabled MGAs focus their efforts on unleashing new personalised products into the market, join our market briefing as we explore the consumer feedback and expert insights from INSTANDA’s global thought-leadership report, and ask the question: How can MGAs fully embrace technology without diluting the very personal interaction...
16th August 2024
Why the question? Demystifying insurers’ information requests
About this session Join us for this market briefing with an expert from Carbon Underwriting as they will discuss information requirements and what drives them from an underwriting and regulatory standpoint. Also why insurers ask for such information, what they do with and why it benefits MGA’s to work with insurers to provide such data....
16th August 2024
IAF – Individual Accountability Framework Standards and Guidance
About this session This session is to help members understand the key elements of the Individual Accountability Framework (IAF). The Central Bank of Ireland (CBI) has concluded its consultation phase, leading to the release of a Feedback Statement along with new Regulations and Guidelines on the IAF. This initiative aims to reinforce governance, performance, and...
16th August 2024
Earning Interest on Risk Transfer Monies
About this session Join us for this market briefing with an expert from Stubben Edge as they explore risk transfer deposit accounts. Learning objectives At the end of this session, delegates will be able to: Outline the terms of business agreements Identify the terms that allow interest to be earned Describe what a risk transfer...
16th August 2024
2024 Market Outlook
About this session MGAA Gold Sponsor, AXA UK is hosting an in-person Market Briefing focused on the 2024 Market Outlook, covering important trends, risks, and opportunities for MGAs. The briefing will address key challenges such as the economy and changing risk requirements, as well as capacity provision. Learning objectives At the end of this session,...
16th August 2024
Transforming Equality, Diversity and Inclusion (EDI) in UK Insurance – lessons for MGAs
About this session The University of Nottingham, supported by Browne Jacobson, has produced milestone research on equality, diversity and inclusion in the UK insurance market. This briefing will enable MGAs to maximise the value of the research in addressing the legal, regulatory and operational issues arising in relation to EDI. Read the report here: First...
16th August 2024
DORA: the Digital Operational Resilience Act
About this session This session is to help members understand the importance of the Digital Operational Resilience Act and to grasp the core purpose, structure, and background of DORA. To learn the systematic approach for DORA compliance and to understand the synergy between DORA and Operational Resilience guidelines. Learning objectives At the end of this...
16th August 2024
Fair Value Assessments and Consumer Duty – An Update on the FCA Approach and Enforcement
About this session The FCA continue to place the concept of ‘Fair Value’ at the centre of their consumer protection activity, with a very public challenge issued to GAP insurers in September 2023 to prove customers are getting a fair deal or face regulatory intervention. Kenneth Underhill will look at how the regulator expects firms...
16th August 2024
The Appointed Representatives Regime: reforms, liability and agency
About this session Join us for this Market Briefing covering an overview of the Appointed Representatives regime, the FCAs 2022 reforms, multiple principals, and liability considerations at common law and under FSMA. Learning objectives At the end of this session, delegates will be able to: Explain the context and give an overview of the Appointed...
16th August 2024
Motor MGAs: Boost your claims proposition with Reclaimed Parts
About this session Join us as the experts from e2e explore the commercial opportunities available with reclaimed parts and how an integrated motor salvage and reclaimed parts solution can help Motor MGAs to secure a capacity provider or strengthen their existing relationships. With the right solution, Motor MGAs can benefit from access to 500,000+ quality...
16th August 2024
How to find your niche and work with your insurer to build your scheme
About this session Join this dynamic session that will provide an insight into how to find a niche sector, build a successful scheme, and work with an insurer to scale it up, and become a market player in your niche market. Learning objectives At the end of this session, delegates will be able to: Outline...
16th August 2024
Scaling an MGA in 2024
About this session Managing General Agents (MGAs) face a unique set of challenges and opportunities. The insurance industry has always been in a state of flux, but recent years have seen a significant digital transformation. MGAs, as key players in this ecosystem, are tasked with navigating this evolving landscape while ensuring sustainable growth. To scale...
16th August 2024
Insourcing vs Outsourcing for Claims Management – what’s best for your business?
About this session Businesses face mounting pressure to decide between in-house, outsourcing, or hybrid models. The insurance sector is no exception. For insurance claims management, the line between insourcing and outsourcing blurs. If an organisation has a robust in-house team, is outsourcing the right option? Learning objectives At the end of this session, delegates will...
16th August 2024
Realtime Accumulation – The New Risk Selection Quandary
About this session With regulatory scrutiny on the rise, ensuring capital adequacy across all points of quote is becoming a necessary governance factor. This briefing explores the considerations and solutions. Learning objectives At the end of this session, delegates will be able to: Describe how the data quality of property addressing needs to be formatted...
16th August 2024
Lloyd’s Blueprint Two Update with Bob James
About this session The Lloyd’s and London market is changing; moving to a future that is built on data, automation and standardisation. Through Blueprint Two, Lloyd’s is digitalising their market to make it better, faster and cheaper. Lloyd’s is transforming the journey of placing risk and making claims for open market and delegated authority business....
16th August 2024
Risk Based Pricing within an Efficient Pricing Process
About this session A consistent technical pricing framework is an integral part of underwriting management and should be developed taking into account the return on capital required by carriers and investors. Risk based pricing is a framework for allocating costs to individual policies based on their own risk profile instead of pricing all policies to...
16th August 2024
Build the Optimal Claims Customer Experience Strategy
About this session 121 fireside chat discussion addressing the below points: The role of technology in achieving an optimal customer experience and how it can speed up the claim’s payout journey (e.g. platforms, AI, ect.). Ensuring money is in the right place at the right time, to ensure claims are paid on time and in...
13th August 2024
How to avoid the pitfalls of the softening market
About this session In this debate, hear our expert panellists share their views on what’s behind the market cycle, the challenges of a softening market, how MGAs can protect their clients, the need to take a long-term view and the importance of carrier stability. Learning objectives At the end of this session, delegates will be...
13th August 2024
Strategic Claims Handling in Fraud
About this session In this briefing Clyde & Co will offer MGA members an overview of strategies to detect fraud, the knowledge needed for successful detection and the legal tools available in defence of these claims. Learning objectives At the end of this session, delegates will be able to: Describe strategies to detect fraud. Summarise...
13th August 2024
Operational Resilience (CBI)
About this session This session is to help members understand the importance of operational resilience and how it applies to MGA’s in ROI and to grasp the core principles, including board responsibilities and impact tolerances. To recognise the purpose of the Central Bank of Ireland’s (CBI’s) operational resilience requirements and to understand the CBI’s supervisory...
13th August 2024
Automating data extraction and ingestion: How MGAs can benefit
About this session Join us as we explore the value to MGAs in automating data extraction and ingestion processes by utilising technology, Artificial Intelligence and subject matter experts in the global insurance market. Automation can reduce, and in some instances replace, manual labour and introduce cost benefits. Learning objectives At the end of this session,...
12th August 2024
The FCA’s approach to Risk Frameworks & Wind Down Plans
About this session The briefing will cover observations on recent developments in the FCA’s approach to TC2.4 Adequate Resources; specifically Risk Frameworks and Wind down plans. It will include: Re-cap of what TC2.4 and Wind down planning is and an overview of the evolution of the FCA’s expectations Insights into topical issues i.r.o both RF...
9th August 2024
Super Complaints, The FCA and The Problem with Pricing in Financial Services
About this session In December 2018, the Competition and Markets Authority (CMA) published its response to the Citizens Advice super-complaint about what has become known as the ‘loyalty penalty’. The FCA has itself already started work on the issue and made clear it will take action, “including price interventions where appropriate”. There seems little doubt...
28th January 2019