News
Stay informed with the latest news and perspectives from the MGAA, our members, and partner organisations.
Compliance Insights – January 2026
About this session Join our panel of experts to explore the latest compliance issues, and don’t miss the opportunity to ask all those burning regulatory questions! PRESENTERS AND AGENDA: 1. FCA Compliance Update – Joanne Backshall, Artex 2. CBI Update – Jerome Sebart, Sicsic Advisory 3. Legal Update – David Coupe, DYC Insurelaw Consultants Limited 4....
16th January 2026
Compliance Insights – November 2025
About this session Join our panel of experts to explore the latest compliance issues, and don’t miss the opportunity to ask all those burning regulatory questions! PRESENTERS AND AGENDA: 1. FCA Compliance Update – Joanne Backshall, ICSR 2. CBI Update – Jerome Sebart, Sicsic Advisory 3. MGAA Legal Update – David Coupe, DYC Insurelaw Consultants...
17th November 2025
Operational Resilience & Third Party Vendor Risk 101: What are the Challenges?
About the session Insurers face a mounting compliance challenge as regulations like the EU’s Digital Operational Resilience Act (DORA) place third-party risk at the centre of operational resilience. Firms must evidence continuous oversight of critical vendors, yet many still rely on fragmented due diligence, inconsistent data, and periodic, box-ticking audits. This lack of visibility into...
13th November 2025
Employment/Non-Financial Misconduct
About this session Tackling ‘toxic’ culture is a regulatory priority. The FCA is taking the guesswork out of what non-financial misconduct is reportable and from 1 September 2026 it is extending its rules to 37,000 additional non-bank entities including managing agents, underwriters and insurers. In this briefing, we’ll be addressing what you need to know...
24th October 2025
Economic Crime & Corporate Transparency Act – Proactive Approaches for a Safer Tomorrow
About this session The Economic Crime & Corporate Transparency Act 2023 (ECCTA), in particular the introduction of a new corporate criminal offence of failure to prevent fraud and the extension of the ‘Identification Doctrine’ to senior managers, presents a seismic change to the financial crime and compliance landscape. Under the offence, large organisations may be...
1st October 2025
Compliance Insights – September 2025
About this session Join our panel of experts to explore the latest compliance issues, and don’t miss the opportunity to ask all those burning regulatory questions! PRESENTERS AND AGENDA: 1. FCA Compliance Update – Joanne Backshall, ICSR 2. CBI Update – Jerome Sebart, Sicsic Advisory 3. MGAA 2025 Compliance Activity – Michael Keating, MGAA 4....
16th September 2025
Cracking the Chain: RegTech’s Role in Fair Value Compliance
About this session As the FCA’s Consumer Duty embeds itself into the DNA of insurance firms, the need for transparent, timely, and accurate data across the distribution chain has never been more urgent. In parallel, fair value assessments are under increased scrutiny — with recent FCA feedback making it clear that many firms are still...
13th June 2025
Employment Law update and a spotlight on Non-Financial Misconduct
About this session Non-Financial Misconduct – understanding the impact and investigating such conduct. This market briefing will also include an update on the Employment Rights bill. Presenter’s Slide Deck Group Learning Objectives At the end of this session, delegates will be able to: Explain the impact of Non-Financial Misconduct in employment Describe how to conduct...
2nd May 2025
FCA Annual Work Programme 2025/6 and the 5 Year Strategy for 2025-2030 – A Look at the Key Points
About this session The FCA has published its “Annual work programme” for 2025/6 – a publication known as its “Business Plan” in previous years. Reflecting its new strategy of being a more efficient regulator that provides a more proportionate and predictable regulatory environment, it has a deeper connection to the Strategy paper than in previous...
25th April 2025
FCA Open Door 2025
Recording About this session Get Your Top Insurance Questions Answered by the FCA’s Head of Insurance Join Matt Brewis, Director of Insurance and Conduct Specialists at Financial Conduct Authority, as he addresses the top three questions submitted by MGAA members, followed by a live Q&A session. Submit your questions in advance to memberservices@mgaa.co.uk...
14th April 2025
Commission Disclosures: Approaches, Challenges and Legal Ruling
About this session Considering the UK Court of Appeal’s recent ruling on motor finance commission disclosures, this webinar will explore the critical importance of transparency of premium finance commissions to customers. Key topics include: Current regulations Case studies of leading firms Strategies for ensuring customer informed consent Compliance measures This event is essential for compliance...
26th March 2025
MGAA Compliance Insights – January 2025
Summary of Session Presenters and Agenda: 1. FCA Compliance Update – Kenneth Underhill, ICSR 2. MGAA 2025 Compliance Activity – Michael Keating, MGAA 3. Legal Update – David Coupe, DYC Insurelaw Consultants Limited 4. Questions! – All Please note that MGAA Insights content may be used to earn CPD hours, where relevant to your ongoing learning and development...
19th February 2025
Technical Underwriting Insights: Co-Manufacturing and associated Regulatory Requirements
Summary of Session Effective since 2023, the Consumer Duty rules have required firms to demonstrate that consumer interests are the focus of their product development, pricing and oversight practices. For those involved in Co-Manufacturing arrangements, these requirements bring extra complexity from an oversight perspective. The FCA, both at the MGAA Conference and in other in...
14th February 2025
Unlicensed Overseas Insurers and UK Regulatory Compliance
Summary of this session Recent discussions within the market have raised concerns regarding the use of unlicensed overseas insurers. Specifically, MGAs that underwrite in the UK on behalf of overseas insurer principals who are not licensed to do business in the UK may inadvertently be bringing those insurers “onshore.” This practice is unlikely to comply...
16th January 2025
Compliance Insights – December 2024
Summary of Session Please join our panel of experts to explore the latest compliance issues. Presenters and Agenda: FCA Compliance Update – Kenneth Underhill & Claire King, ICSR CBI Compliance Update – Suneeta Padda, Padda Consulting LMA Update – Carla Wise, Lloyd’s Market Association Legal Update – David Coupe, DYC Insurelaw Consultants Limited Questions! – All Please note that MGAA...
11th December 2024
The FCA Business Plan – key themes in relation to DE&I and Culture
Summary of Session Join us for the next session in our series of DE&I Training webinars. In this session, Holly and Nikki will explore the FCA’s latest proposals on diversity and inclusion. They’ll cover strategies for improving workplace diversity, new data reporting requirements, and aligning DE&I goals with regulatory expectations. Learn how to foster an...
11th December 2024
Modern Slavery & the Supply Chain: Insurance Market Risks
Summary of Session Join us for this market briefing as we discuss the implications of the judgment in the ‘World Uyghur Congress’ case from June 2024, which casts a long shadow over global supply chains and the potential contamination with criminal property. The extent of the Court of Appeal’s ruling serves as a stark reminder...
10th December 2024
The AI ‘arms race’ and its business impact
Summary of Session As AI continues its rapid evolution, policymakers, business leaders and civil society are struggling to keep pace with the risks and opportunities this technology represents. AI promises to drive economic efficiencies across sectors, democratise access to knowledge, improve public security and create new pathways to ecological sustainability. However, the same technology can...
10th December 2024
ESG & Climate Change Litigation And Regulation
Summary of Session The session will offer a clear and practical overview of the broad and evolving ESG landscape. It will start with a focus on the environmental (“E”) aspect, highlighting climate litigation and the liability risks this presents to insurers and policyholders. Next, the session will examine the governance (“G”) side of ESG, looking...
9th December 2024
FSCS, Recoveries and 2023/24 in Review
Summary of Session In this market briefing, there will be an overview of the FSCS, its statutory basis, the rules set by regulators, and how it collaborates with the wider regulatory community. The briefing will also focus on the compensation paid out in recent years, including the recoveries process, with case studies illustrating how this...
6th December 2024
The unique challenges and opportunities of premium payments
Summary of Session Premium payments present unique challenges and opportunities, primarily due to the complexity of shared payments, distinguishing them from other supply chain payment types. Current practices involve managing high transaction volumes and ensuring regulatory compliance with manual processes, creating significant challenges. Streamlining these processes with an integrated finance operation layer enhances efficiency and...
6th December 2024
FCA Open Door Event – June 2024
Ask Your Top Insurance Questions to FCA’s Head of Insurance Join Matt Brewis, the Financial Conduct Authority’s head of insurance, to answer the Top 3 queries posed by members, followed by a live Q&A session. Presenters Matt Brewis Head of Insurance • The Financial Conduct Authority Matt was appointed Director of Insurance in January 2020...
17th September 2024
Navigating the Regulatory Compliance Landscape Efficiently
About this session The ever-changing regulatory landscape brings many challenges which firms must deal with daily. Ever Comply emerges as a cutting-edge, cloud-based compliance management platform, designed specifically to streamline, and enhance compliance processes for solo regulated firms. Our platform offers a Core Module, Policies & Procedure Modules, a Consumer Duty Toolkit and an Advice...
12th September 2024
Non-Financial misconduct – unblurring the lines
About this session Join us for this Market Briefing where the experts from Mills & Reeve will discuss non-financial misconduct which has been an area of increasing focus over recent years. It is again high on the regulatory agenda, with the FCA’s goal being to ensure more visibility of the issue in the workplace. Despite...
23rd August 2024
The FCA Business Plan & Strategy 2024/5 – A Look At The Key Points
About this session Join us for this Market Briefing where the experts from ICSR will discuss the upcoming FCA Business Plan, which sets the regulatory agenda for insurance firms in the coming 12 months. Released on 19th March 2024, the plan sets out the key areas of focus for the next 12 months, the last...
23rd August 2024
Delegated Authority: How do you know you are doing it right?
About this session Join us for this Market Briefing where the experts from GreenKite discuss end-to-end onboarding and management of Delegated Authority arrangements, ensuring that these are both operationally efficient and compliant with FCA requirements and in particular, Consumer Duty. The panel will focus on answering the question, “How do you know you’re doing it...
16th August 2024
Governance: preventing personal liability for board members
About this session This presentation will address (i) the different legal and regulatory risks which can give rise to personal liability for board members and other senior personnel when carrying out their roles within governance structures, and (ii) the ways such risks can be prevented, reduced or mitigated. Learning objectives At the end of this...
16th August 2024
Appointed Representatives – mitigating current risks and future reforms
About this session The FCA has long-held concerns over the operation of the current appointed representative regime and whether it provides good outcomes for customers. This session provides an overview of these issues, as experienced by those within the insurance distribution chain and considers how best to navigate them, including: What are Appointed Representatives? Why...
16th August 2024
Why the question? Demystifying insurers’ information requests
About this session Join us for this market briefing with an expert from Carbon Underwriting as they will discuss information requirements and what drives them from an underwriting and regulatory standpoint. Also why insurers ask for such information, what they do with and why it benefits MGA’s to work with insurers to provide such data....
16th August 2024
IAF – Individual Accountability Framework Standards and Guidance
About this session This session is to help members understand the key elements of the Individual Accountability Framework (IAF). The Central Bank of Ireland (CBI) has concluded its consultation phase, leading to the release of a Feedback Statement along with new Regulations and Guidelines on the IAF. This initiative aims to reinforce governance, performance, and...
16th August 2024
Transforming Equality, Diversity and Inclusion (EDI) in UK Insurance – lessons for MGAs
About this session The University of Nottingham, supported by Browne Jacobson, has produced milestone research on equality, diversity and inclusion in the UK insurance market. This briefing will enable MGAs to maximise the value of the research in addressing the legal, regulatory and operational issues arising in relation to EDI. Read the report here: First...
16th August 2024
DORA: the Digital Operational Resilience Act
About this session This session is to help members understand the importance of the Digital Operational Resilience Act and to grasp the core purpose, structure, and background of DORA. To learn the systematic approach for DORA compliance and to understand the synergy between DORA and Operational Resilience guidelines. Learning objectives At the end of this...
16th August 2024
Fair Value Assessments and Consumer Duty – An Update on the FCA Approach and Enforcement
About this session The FCA continue to place the concept of ‘Fair Value’ at the centre of their consumer protection activity, with a very public challenge issued to GAP insurers in September 2023 to prove customers are getting a fair deal or face regulatory intervention. Kenneth Underhill will look at how the regulator expects firms...
16th August 2024
The Appointed Representatives Regime: reforms, liability and agency
About this session Join us for this Market Briefing covering an overview of the Appointed Representatives regime, the FCAs 2022 reforms, multiple principals, and liability considerations at common law and under FSMA. Learning objectives At the end of this session, delegates will be able to: Explain the context and give an overview of the Appointed...
16th August 2024
Operational Resilience (CBI)
About this session This session is to help members understand the importance of operational resilience and how it applies to MGA’s in ROI and to grasp the core principles, including board responsibilities and impact tolerances. To recognise the purpose of the Central Bank of Ireland’s (CBI’s) operational resilience requirements and to understand the CBI’s supervisory...
13th August 2024
The FCA’s approach to Risk Frameworks & Wind Down Plans
About this session The briefing will cover observations on recent developments in the FCA’s approach to TC2.4 Adequate Resources; specifically Risk Frameworks and Wind down plans. It will include: Re-cap of what TC2.4 and Wind down planning is and an overview of the evolution of the FCA’s expectations Insights into topical issues i.r.o both RF...
9th August 2024
Impacts of Government legislation on customer identity verification & AML checks in residential property sector
About this session In 2021 the UK Government published an ‘alpha’ prototype of the UK Digital Identity and Attributes Trust Framework which are a set of rules and standards designed to establish trust in digital identity products in the UK. This updated ‘beta version’ of the trust framework sets out the government’s vision for the...
28th September 2023
Making Compliance Simple, Straightforward and Sustainable
How it went The ever-changing regulatory landscape brings many challenges which firms have to deal with on a daily basis. This session provides an overview of how a new-to-market solution, Ever Comply, is already making a difference in helping MGAA members overcome these issues in a more cost-effective and simplified way. Delegates will see first-hand...
1st June 2023
Digitalisation: Making IT Transformation a Success
Session details Overview of digital transformation and key regulatory considerations for IT outsourcings. An overview of the key issues facing regulated entities who are undertaking digital transformation and IT projects. Regulated entities have to consider an additional layer of regulatory requirements, and this briefing will look at the main areas which affect their technology contracts...
26th April 2023
Product Governance and Fair Value – A Manufacturer and Distributors Guide to Product Management
Session details Following on from the webinars in September 2022 on Product Governance and Fair Value, the MGAA has asked Kenneth Underhill of ICSR and Helen Dean of Insurance Compliance Services to provide a follow up session for members. The session will look at how the rules for Product Governance and Fair Value have been...
24th March 2023
Non-Financial Disclosures: Right First Time!
Session details Build on executive and professional sustainability knowledge for non-financial frameworks. Jointly developed by CGI Sustainability and Climate Change Advisory and William Soper, a chartered engineer who has advised across the public and private sector to deliver sustainability transformation and outcomes. Learn some of the critical mandatory requirements. Learn about the upcoming key themes...
25th January 2023
Cyber Update : The GDPR and the ICO
Session details The Session will cover Multi-jurisdictional GDPR developments UK Data Protection bill ICO developments in 2022 and foreshadowing 2023 Learning Objectives Describe the key focus areas for the UK data protection regulator and risk exposures for MGAs Detail an overview of the data protection landscape in the UK/EU Summarise how insureds and insurers can...
18th January 2023
Breach of the FCA’s general prohibition and acting without permissions: What are the consequences?
Session details The session will walk through what it means for a firm to breach the general prohibition and how this differs from the position where a firm is authorised but acting beyond the scope of its permissions. Depending on the regulatory status of the MGA, and the risks posed by each issue, the session...
1st January 2023
Policyholder vulnerability, MGA liability? Regulatory risks in relation to vulnerable customers
Session details The FCA has published extensively in the last 2 years on vulnerable customers, including reference to aspects of the insurance market’s conduct during the Covid pandemic. The FCA’s approach to vulnerable customers is part of its three-fold strategy – along with the Consumer Duty and Operational Resilience initiatives – for making firms operate...
29th November 2022
Super Complaints, The FCA and The Problem with Pricing in Financial Services
About this session In December 2018, the Competition and Markets Authority (CMA) published its response to the Citizens Advice super-complaint about what has become known as the ‘loyalty penalty’. The FCA has itself already started work on the issue and made clear it will take action, “including price interventions where appropriate”. There seems little doubt...
28th January 2019