News
Stay informed with the latest news and perspectives from the MGAA, our members, and partner organisations.
How API-Driven Insurance Models are Transforming Distribution
About this session This webinar will explore how API-driven insurance models are transforming distribution, reducing operational costs, and enhancing customer experience across the MGA landscape. Root will share how API-first architecture enables MGAs to launch new products faster, integrate seamlessly with partners, and deliver embedded insurance solutions that meet the digital expectations of modern customers....
5th December 2025
Cracking the Chain: RegTech’s Role in Fair Value Compliance
About this session As the FCA’s Consumer Duty embeds itself into the DNA of insurance firms, the need for transparent, timely, and accurate data across the distribution chain has never been more urgent. In parallel, fair value assessments are under increased scrutiny — with recent FCA feedback making it clear that many firms are still...
13th June 2025
Transforming ESG Challenges into Opportunities: Enhancing Profitability in Commercial Insurance
About this session In recent years, the insurance industry has faced mounting pressure from institutions, regulatory bodies, and the public to quantitatively evaluate, monitor, and disclose the ESG adequacy of their commercial insured portfolios. However, accessing ESG data and metrics for commercial clients remains a significant challenge, particularly for the SMEs segment where very limited...
26th March 2025
Technical Underwriting Insights
Artificial Intelligence (Linking AI & Underwriting)
30th January 2025
The AI ‘arms race’ and its business impact
Summary of Session As AI continues its rapid evolution, policymakers, business leaders and civil society are struggling to keep pace with the risks and opportunities this technology represents. AI promises to drive economic efficiencies across sectors, democratise access to knowledge, improve public security and create new pathways to ecological sustainability. However, the same technology can...
10th December 2024
Getting the most out of AI without breaking the bank
Summary of Session In this briefing, Broadstone will provide an overview of widely available AI tools and share their experiences with integrating them into their working environment. They will also conduct a live demonstration of AI in action, showcasing how these tools can be used to create bespoke solutions for data cleansing, calculations, and reporting....
10th December 2024
Taking advantage of technology to improve claims service
Summary of Session How can we improve outcomes not only for customers but also for our staff and intermediaries? This presentation will explore the importance of gathering complete information upfront, integrating with databases, and simplifying the process for customers. We’ll examine how these steps can enhance an MGA’s efficiency in claims handling. The goal is...
6th December 2024
Tech Matters Surgery – Modernise Your MGA
About this session Want to modernise your MGA? Is tech or data holding back much needed growth, efficiency or service improvements? Share & air your blockers and tech questions on digital distribution, back office tech or any part of the insurance lifecycle. A problem shared is a problem halved; this briefing allows you to put...
19th September 2024
Navigating the Regulatory Compliance Landscape Efficiently
About this session The ever-changing regulatory landscape brings many challenges which firms must deal with daily. Ever Comply emerges as a cutting-edge, cloud-based compliance management platform, designed specifically to streamline, and enhance compliance processes for solo regulated firms. Our platform offers a Core Module, Policies & Procedure Modules, a Consumer Duty Toolkit and an Advice...
12th September 2024
Underwriting efficiency and the adoption of digital services
About this session In today’s fast-paced insurance industry, the ability to adapt and integrate digital services is not just an advantage—it’s a necessity. This session will delve into the critical steps necessary for underwriters to identify and implement process changes that can significantly boost efficiency. We’ll explore the landscape of digital services available, discuss how...
23rd August 2024
Debunking the myths of AI for MGAs
About this session In this market briefing, Insly discusses ways that MGAs can utilise AI with real use cases and what to expect in the future. Learning objectives At the end of this session, delegates will be able to: Summarise some of the misconceptions of AI Explain some of the key benefits of MGAs utilising...
23rd August 2024
Gen AI – Your Underwriting and Distribution Copilot
About this session Explore the transformative potential of Gen AI for MGAs. In this Market Briefing, the experts from Encora will take you beyond the hype and buzzwords, they’ll demonstrate how Gen AI can automate underwriting and streamline claims operations, while enhancing customer service. Learning objectives At the end of this session, delegates will be...
23rd August 2024
Diary of an MGA CEO
About this session Join us for this insightful session: three years into his new MGA venture, seasoned insurance entrepreneur Mike Fenton reflects on the realities of his latest start-up journey, lessons learned and his expectations for the future. Gems of knowledge will be shared on setting up distribution channels for specialty covers, tech systems, speed...
23rd August 2024
Lloyd’s Blueprint Two Update with Matt Unsworth
About this session The Lloyd’s and London market is changing; moving to a future that is built on data, automation and standardisation. Through Blueprint Two, Lloyd’s is building on established strengths, linking expertise, capital, and innovation in a digital, future-ready setting. Lloyd’s is transforming the journey of placing risk and making claims. In collaboration with...
16th August 2024
Delegated Authority: How do you know you are doing it right?
About this session Join us for this Market Briefing where the experts from GreenKite discuss end-to-end onboarding and management of Delegated Authority arrangements, ensuring that these are both operationally efficient and compliant with FCA requirements and in particular, Consumer Duty. The panel will focus on answering the question, “How do you know you’re doing it...
16th August 2024
Is it time to let the customer fly the plane?
About this session A much-discussed topic: customer-centricity. As tech-enabled MGAs focus their efforts on unleashing new personalised products into the market, join our market briefing as we explore the consumer feedback and expert insights from INSTANDA’s global thought-leadership report, and ask the question: How can MGAs fully embrace technology without diluting the very personal interaction...
16th August 2024
Personal Lines Insights – December 2023
Claims in the digital age: How insurers can get started Claims Consortium Group will be providing an insight into how insurers and claims professionals can harness technology and drive improvements across their claims process. This encompasses process improvement, driving better data, automation, supply chains, and building a claims journey around the modern customer. The presentation...
16th August 2024
Scaling an MGA in 2024
About this session Managing General Agents (MGAs) face a unique set of challenges and opportunities. The insurance industry has always been in a state of flux, but recent years have seen a significant digital transformation. MGAs, as key players in this ecosystem, are tasked with navigating this evolving landscape while ensuring sustainable growth. To scale...
16th August 2024
Realtime Accumulation – The New Risk Selection Quandary
About this session With regulatory scrutiny on the rise, ensuring capital adequacy across all points of quote is becoming a necessary governance factor. This briefing explores the considerations and solutions. Learning objectives At the end of this session, delegates will be able to: Describe how the data quality of property addressing needs to be formatted...
16th August 2024
Lloyd’s Blueprint Two Update with Bob James
About this session The Lloyd’s and London market is changing; moving to a future that is built on data, automation and standardisation. Through Blueprint Two, Lloyd’s is digitalising their market to make it better, faster and cheaper. Lloyd’s is transforming the journey of placing risk and making claims for open market and delegated authority business....
16th August 2024
Build the Optimal Claims Customer Experience Strategy
About this session 121 fireside chat discussion addressing the below points: The role of technology in achieving an optimal customer experience and how it can speed up the claim’s payout journey (e.g. platforms, AI, ect.). Ensuring money is in the right place at the right time, to ensure claims are paid on time and in...
13th August 2024
Automating data extraction and ingestion: How MGAs can benefit
About this session Join us as we explore the value to MGAs in automating data extraction and ingestion processes by utilising technology, Artificial Intelligence and subject matter experts in the global insurance market. Automation can reduce, and in some instances replace, manual labour and introduce cost benefits. Learning objectives At the end of this session,...
12th August 2024
Revolutionising Distribution
About this session It’s frustrating trying to get products to market right now due to the many parties involved, high costs and longs delays. It’s the same story with product updates and getting access to timely data. This is due to very old platforms handling communications in an old-fashioned way, with systems needing fixed product...
4th September 2023
Adding Management Liability Policy (MLP) to your Schemes business
How it went Understand how AXA MLP can add value to your scheme proposition and the ways rradar can help put the insured customer at the heart of your scheme. Learning Objectives Explain how rradar can offer cost savings to AXA MLP policyholders on legal / risk management fees across core business areas Describe AXA’s...
21st June 2023
Making Compliance Simple, Straightforward and Sustainable
How it went The ever-changing regulatory landscape brings many challenges which firms have to deal with on a daily basis. This session provides an overview of how a new-to-market solution, Ever Comply, is already making a difference in helping MGAA members overcome these issues in a more cost-effective and simplified way. Delegates will see first-hand...
1st June 2023
First Impressions Count! How MGAs can supercharge the agency experience
How it went It’s nearly 20 years since statutory regulation of general insurance placed the acronym TOBA into everyday insurance talk. Agency application processes have developed little in that time, with brokers still reporting that their onboarding journeys with suppliers are slow, repetitive and leave business opportunities missed. Many MGAs limit the number of brokers...
17th May 2023
Redesigning the Customer Journey with AI and Low Code/No Code Platforms
Details of session Digital transformation is not about the tools. It’s about how you make technology work for you – today, not tomorrow. Our approach to digital transformation is focused on business transformation that leverages the right technologies with a focus on user experience: customers, brokers, underwriters, loss adjusters, TPAs and your own teams. Join...
25th April 2023
Ingest. Manage. Insure. Repeat.
Session details At the end of the day we are creating technology to increase efficiencies in the insurance market to ultimately allow brokers and underwriters to do what they do best which in turn will allow them to service the policy holder better …. That’s what insurance is about in the first place right? Our...
19th April 2023
Data Driven Underwriting – The Challenges and Opportunities
Session details The market briefing will open with a discussion of the different styles of underwriting that exist. We will then take an in-depth look at why certain lines of business make use of data driven underwriting while others do not. We will follow this with a discussion of how underwriters can move from a...
14th March 2023
How to Grasp the Digital Opportunity for your MGA – The Insider’s Guide to Going Digital
Session details Hot on the heels of winning the MGAA 2022 Initiative of the Year, new member Go-Insur provides an insider’s guide to digitising your MGA. In this session you will learn the business case for digital, with candid insights from MGA Vessel Protect who launched their digital proposition with Go-Insur just 12 months ago....
20th October 2022
The Power of Sharing Data in the DA Space
Session details Listen to the current and future trends relating to exchanging / analysing data within delegated underwriting. Collective thoughts from market leading technology vendor VIPR and the world’s fastest growing broker, Acrisure. Presenter David Sweet Chief Commercial Officer • VIPR Lee Bonnett Senior Vice President • Acrisure Recording Presenter’s Slide Deck Download slides Group
4th October 2022