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FCA Supervisory Tools: What to Expect, How to Respond

Operational Regulatory & Compliance

Online

10th September 2026 • 13.00 - 14.00

About this session

Most FCA authorised firms operate under the same supervisory framework. However, for MGAs and delegated authority businesses, regulatory scrutiny often extends beyond traditional conduct oversight into areas such as governance, distribution, product oversight, delegated authority controls, conflicts management and insurer relationships. Many firms only discover how FCA supervision works in practice once it is already being applied to them.

Behind the scenes, the FCA uses data analysis, thematic reviews, market intelligence and targeted information requests to monitor firms, often long before formal contact is made.

This webinar will provide compliance officers, senior managers, delegated authority specialists and leaders with a practical understanding of how FCA supervision operates, the areas attracting regulatory attention within the MGA sector, and how to respond effectively when regulatory scrutiny arises.

Learning Objectives

  • Understand the supervisory tools and interventions available to the FCA, when they are typically used, and the practical steps firms can take to strengthen regulatory readiness and prepare for supervisory engagement.
  • Understand how to manage FCA interactions confidently and respond effectively to regulatory enquiries.
  • Determine how to reduce the likelihood of adverse supervisory outcomes through robust governance, controls and proactive compliance.

Nikki Bennett

Partner, Credit and Insurance Thistle Consulting

Nikki Bennett is a Partner in the Insurance team. Having been in the sector for over 30 years, she brings extensive expertise in delegated authority markets, MGAs, InsurTech and product development. She has a proven track record of delivering practical, solutions-driven outcomes for her clients. Nikki also serves as a Director of the Association of Professional Compliance Consultants (APCC).

James Fraser

Senior Manager Thistle Consulting

James has worked at Thistle Consulting since 2017, providing regulatory compliance advisory and assurance services across the insurance sector. He has extensive experience supporting insurers, MGAs, brokers and reinsurers with FCA authorisations, regulatory change, compliance frameworks, independent assurance reviews, M&A transactions and bespoke regulatory training programmes. James works closely with senior management teams to deliver pragmatic, commercially focused regulatory solutions that help firms meet regulatory expectations while supporting their strategic growth objectives.

 

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