Back to Programme of Learning and Insights

How API-Driven Insurance Models are Transforming Distribution

Claims Market Briefing Operational Underwriting

Online

3rd December 2025 • 13.00 - 14.00

About this session

This webinar will explore how API-driven insurance models are transforming distribution, reducing operational costs, and enhancing customer experience across the MGA landscape. Root will share how API-first architecture enables MGAs to launch new products faster, integrate seamlessly with partners, and deliver embedded insurance solutions that meet the digital expectations of modern customers. The discussion will highlight the tangible benefits of modular, real-time connectivity, from streamlined partner onboarding and automation of policy admin to improved data flows that power smarter underwriting and claims decisions.

Beyond the technology, the session will examine the strategic and operational shifts required for MGAs to capitalise on this model, including governance, data management, and cultural adaptation to a more agile, composable way of operating. Attendees will gain practical insights, real-world examples, and clear takeaways on how API-driven models can unlock growth, efficiency, and differentiation in an increasingly competitive insurance market.

Learning Objectives

At the end of this session, delegates will be able to:

  • Understand how API-driven platforms enable MGAs to streamline distribution and accelerate product launches
  • Gain practical insights into implementing an API-first model
  • Understand how real-time connectivity and automation reduces costs and enhances customer experience across the insurance value chain

Charlotte Koep

CEO Root

Charlotte Koep took over as Root CEO in 2024. As CEO, she is focused on growing Root into a global force driving digital transformation in insurance. She leads an incredibly talented team that is dedicated to innovation and excellence.

Charlotte holds qualifications in Economics and Finance, and an LLB from the University of Cape Town. Her professional experience started in legal practice after which she transitioned into entrepreneurship, venture capital and venture building.

Oliver Evans

Head of Growth UK Root

Oliver Evans is Head of Growth UK for Root, after joining the business in May this year. He is tasked with growing the business in the UK, looking for partnership opportunities and sectors of potential. Oliver previously worked as a casualty treaty underwriter at Lloyd’s of London, and holds qualifications in Associateship of the Chartered Insurance Institute.

We think you also might like …

MGAA Compliance Insights – September 2026

MGAA Compliance Insights – September 2026

22nd September 2026

Compliance Insights Regulatory & Compliance
When Growth Is No Longer Enough: The MGA Performance Index

When Growth Is No Longer Enough: The MGA Performance Index

29th September 2026

Data Market Trends Operational
An Underwriters Guide to navigating the soft market & when it will end …

An Underwriters Guide to navigating the soft market & when it will end …

20th October 2026

Market Trends Operational Underwriting