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Scaling the Modern MGA With Unified Operations

MGAs Operational Underwriting

Online

22nd July 2026 • 13.00 - 14.00

About this session

MGAs are under pressure to scale efficiently, improve underwriting performance, satisfy capacity partners, and make better use of AI. But fragmented data across workflows often limits what the business can see, control, and improve.

This session challenges four common myths about disconnected systems, data unification, and AI. We will explore why fragmentation is more than an efficiency problem, why a PAS alone is not always a complete source of truth, why AI depends on connected and trusted data, and why unification does not have to mean full system replacement.

Delegates will leave with a practical view of how connected operations can support stronger underwriting insight, better portfolio visibility, more confident capacity reporting, and realistic AI use cases.

Learning Objectives

Explain how disconnected systems limit underwriting insight, portfolio visibility, and operational control.
Distinguish between a core PAS and a genuinely connected MGA operating model.
Identify the data foundations needed for practical, AI-enabled MGA use cases.
Evaluate approaches to unifying operations without assuming full system replacement.

Katya-yani Vyas

Chief Product Officer • Azur Technology

Katya-yani Vyas is Chief Product Officer at Azur Technology, the specialist MGA technology provider. She leads the product team behind MGA Connect, Azur’s end-to-end digital policy administration platform, guiding its vision and delivery to meet the real-world challenges MGAs face.

Katya has spent more than a decade in technology, most of it in insurtech. She joined Azur when it was still an MGA in its own right – Azur Underwriting – and rose from Product Owner to VP Product and Innovation before becoming Chief Product Officer, shaping MGA Connect from the ground up. Before insurance, she worked as a software engineer and co-founded two startups, giving her a sharp appreciation for the entrepreneurial pressures MGAs operate under. She holds a BSc in Physics and an MSc in Science Communication from Imperial College London.

David Fox

Product Marketing Manager • Azur Technology

David Fox is the Product Marketing Manager at Azur Technology, focused on helping MGAs understand how technology, data, and connected operations can support more scalable insurance businesses.

His experience spans AI, API, and SaaS products, with a background in helping organisations understand how technology can move beyond isolated tools and become part of a stronger operating model. Before Azur, David led global product marketing initiatives at LexisNexis and founded a SaaS platform designed to replace fragmented, paper-based real estate processes with streamlined digital workflows.