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The Future of Insurance: AI on Autopilot

AI Market Briefing

Online

29th May 2025 • 13.00 - 14.00

About this session

With a ground swell in use of AI in 2025, how each firm uses AI to gain competitive advantage is the question all firms are wrestling with. Use of AI to support business process needs to be considered more widely with consideration given to how you control, how you contain it and how you leverage value from it.

Learning Objectives

At the end of this session, delegates will be able to: –

Explain how AI is impacting the insurance industry
Summarise the operational implications of use of AI across MGA businesses
Outline the corporate governance frameworks needed to manage AI
Describe the Legal Frameworks (DORA and GDPR) which support AI
Identify how Product Governance could be supported through AI
Recognise AI Use for Data and Information

Karen Stanford

Chief Experience Officer • GreenKite Associates

With more than 15 years across Lloyd’s, London and the General Insurance Market, Karen has a detailed knowledge of the end-to-end insurance lifecycle and a passion for continuous improvement. She has worked with the corporation of Lloyd’s for some of this time and is familiar with the overarching governance, structures and the non- market facing bureaux side of London market business.

Tony Darwall

Head of Business Development • GreenKite Associates

Tony is an accomplished insurance professional with significant experience across both General Insurance and Lloyd’s. Tony has achieved success in senior roles within the Lloyd’s and Company markets and at director level with an independent MGA.