The impact of AI for the MGA – claims landscape, business opportunities and risks

We’ve recently launched our Futureproof thought leadership campaign, exploring how AI is reshaping professional indemnity risks. Now, we’re building on that momentum with an exclusive AI focused webinar for MGAA members— This session will explore two key angles: how AI is reshaping the claims environment, and what opportunities and risks exist for MGAs adopting AI in their own businesses.

1. The Evolving Claims Landscape

Discover how AI is already reshaping professional practice—and what that means for claims.

• How solicitors, accountants and construction firms are adopting AI in real time
• The new and emerging types of claims
• Where liability may land
• The key coverage considerations

2. AI Opportunities & Risks for MGAs

For MGAs as a business:

• The key risks: IP ownership, output liability, confidentiality/data protection and cyber security
• The practical challenges MGAs face when embedding AI
• Our “Golden Rules” for safe, responsible and effective use of Generative AI across your business

• Describe how AI is being used across key professional sectors and the types of PI claims and coverage issues that may arise as a result.
• Explain where liability may fall when AI contributes to professional errors and how this may shape future claims trends.
• Outline the key risks, practical implementation challenges and best practice principles MGAs should apply when integrating AI into their own operations.