The CBAA Model Wording Key Guidance – M9 & M10 Recordings
29th September 2026
Thank you to all those who attended the deep dives for Modules 8-10, the recordings are now available on lmadare.co – 2024/2025.
A reminder of upcoming deep dives:
1st October (12.00 – 13.00) M11 – Management of Monies
6th October (14.00 – 15.00) M12 – Termination, Automatic Suspension and Non-Renewal
8th October (12.00 – 13.00) M13 – Data Protection Compliance & M14 – General T&Cs
13th October (13.00 – 14.00) M4 – Operational Responsibilities (should be read last)
You only need to register with @Matthew Logue once, once registered you will be registered for all remaining sessions. Please hold the time of each session in your diary and the joining details will be sent via email 24hrs before the scheduled date/time.
Please be reminded that we strongly advise you read the Modules in order after attending the relevant session or watching a recording of it.
Note M4 will be the last deep dive and should be read at the end.
Module deep dive recordings can be found by clicking the ‘+’ icon next to the module title, currently available are:
Deep Dive M1 – Introduction and General Principles
Deep Dive M2 – Agreement Status
Deep Dive M3 – Amendments to this Agreement
Deep Dive M5 – Scope of (Underwriting) Authority Part 1 & Part 2
Deep Dive M6 – Remuneration
Deep Dive M8 – Scope of (Claims) Authority
Deep Dive M9 – Scope of (Complaints) Authority
Deep Dive M10 – Reporting (Data)

Please reach out if you have any questions.
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